Brand Certified
Krispy Kreme
3.8(2923 reviews)
Certified by Krispy Kreme • Mar 01, 2026
Business Details
1990 New Patton Chapel Rd, Hoover, AL
35226, United States
Certified by Krispy Kreme • Mar 01, 2026
(205) 822-8272
Certified by Krispy Kreme • Mar 01, 2026
https://site.krispykreme.com/al/hoover/1990-new-patton-chapel-rd
Certified by Krispy Kreme • Mar 01, 2026
About
Certified by Krispy Kreme • Mar 01, 2026
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Hoover.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Krispy Kreme • Mar 01, 2026
Hours
Certified by Krispy Kreme • Mar 01, 2026
Reviews
3.8
2,923 reviews
5 stars
1,483
4 stars
467
3 stars
254
2 stars
201
1 star
518
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and poor customer interactions.
Product Availability
Many customers expressed frustration over the frequent lack of available donuts, especially during peak hours, leading to disappointment.
Quality Consistency
While some customers enjoyed fresh and hot donuts, others reported inconsistencies in quality, including cold donuts and incorrect orders.
Long Wait Times
Numerous reviews mention long wait times both in-store and at the drive-thru, contributing to a negative overall experience.
Atmosphere
Several customers appreciated the pleasant atmosphere and cleanliness of the store, highlighting it as a positive aspect of their visits.
- BCBrent Carter4 days ago2.0The donuts are always great but the service is terrible. This location needs to be more mindful of who they have working customer service and the register. You walk in and nobody greets you. The little girl working the counter is obviously having a bad day and doesn’t mind letting your customers know about it. This kind of environment definitely makes me not want to come back to this location.
- TMTonyvaneesa MobleyFeb 21, 20265.0Im in love with Krispy Kream. I do get tired of having to drive so far & wish they would get one in Cullman Alabama!
- ASAnne StewardFeb 14, 20263.0I drove almost 30 minutes to pick up Valentine donuts I ordered online which I saw advertised on the Krispy Kreme facebook ad- only to get in the car after picking them up and realize my donuts were decorated by a 10 year old! Come on! Do better! I wanted the bear donut! $20 bucks for false advertising! 😞
- CMCecilia E. MartinezFeb 10, 20265.0I'm new to this state and it was my first time in the store trying these donuts, but the young woman who served us was omg super super friendly, I give her 100% for customer service Her name is Trinity she’s the best
- GDGinger DavisFeb 8, 20261.0Wish I could leave zero stars because they had no donuts last night at 8:25 and wasn't making more when they close at 11, Rude employees who clearly didn't care, As I'm reading reviews I see others have complained about this in the past and apparently nothing has been done.
Frequently Asked Questions About Krispy Kreme
What are the delivery hours for Krispy Kreme in Hoover?
Delivery is available every day. Monday through Thursday and Sunday from 6:15 AM to 9:45 PM. On Friday and Saturday, delivery is available from 6:15 AM to 10:45 PM.
When can I use the drive-through at Krispy Kreme Hoover?
The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.
What are the pickup hours for orders at Krispy Kreme Hoover?
Pickup is available Monday through Thursday and Sunday from 6:00 AM to 9:45 PM, and on Friday and Saturday from 6:00 AM to 10:45 PM.
Where is Krispy Kreme located in Hoover?
Krispy Kreme is located at 1990 New Patton Chapel Rd, Hoover, AL 35226, USA.
What payment methods are accepted at Krispy Kreme Hoover?
They accept American Express, Cash, Discover, MasterCard, and Visa credit cards.
Does Krispy Kreme Hoover offer any special treats on Sundays?
Yes, on Sundays they offer Cinnamon Roll Sundays, a weekly tradition featuring sweet cinnamon-infused pastries.
Are there parking options available near Krispy Kreme Hoover?
Yes, the location offers free parking both on the street and in a parking lot.
Which nearby shopping center can I visit near Krispy Kreme Hoover?
Hoover Square shopping center is nearby, where you can explore various clothing stores and shops before or after your visit to Krispy Kreme.
Is there a local ATM near Krispy Kreme for convenient cash withdrawals?
Yes, the Bitcoin ATM Hoover - Coinhub is close by for ATM services.
Are there any fitness or arts schools near Krispy Kreme Hoover?
Yes, Alabama Dance Academy, a dance and art specialty school, is located nearby, perfect for those attending classes to grab a treat afterward.
Brand Certified Facts from Krispy Kreme
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Certified March 01, 2026Yext Knowledge Graph
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