Five Guys

4.3
992 reviews
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Business Details

4730 Chace Circle, Hoover, AL
35244, United States
(205) 985-9883
https://restaurants.fiveguys.com/4730-chace-circle
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About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4730 Chace Circle in Hoover is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4730 Chace Circle, Hoover, AL
35244, United States

Hours

Reviews

4.3
992 reviews
5 stars
615
4 stars
223
3 stars
79
2 stars
22
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, although some reported rude service and long wait times.

Food Quality

While many enjoyed the burgers and fries, there were complaints about inconsistent food quality, including undercooked fries and burgers lacking flavor.

Pricing

Numerous reviews highlighted the high prices, with many customers feeling that the cost did not match the quality of the food.

Cleanliness

The restaurant was generally noted for being clean, but some reviews mentioned issues with cleanliness and unsanitary conditions.

Atmosphere

Several customers found the music too loud, making it difficult to communicate, which detracted from their dining experience.
  • TT
    Traveler
    Dec 16, 2025
    5.0
    Very polite and helpful employees.
  • MW
    Mark Waters
    Dec 13, 2025
    3.0
    I dined in on Friday, 12/12 around 7:00p. Got a burger all the way and small fries. Burger was prepared correctly and tasty. The fries were a disappointment. They had been sitting around too long and had turned greasy. Also, the music was a bit loud, but considering it was a Friday night, I only knocked the atmosphere score down 1 star.
  • RE
    Ronald Everett
    Dec 10, 2025
    1.0
    Order 3 small burgers and a cheeseburger, large fries and 4 drinks. More than $75. Well, I figured it out when I got the order. They charged me for 4 burgers and no small burgers. I had my 6 year old and 7 year old with me and the wife. #1 I CLEARLY asked for 3 small burgers and a regular cheeseburger. What kind of idiot thinks that a 6 and 7 year old is going to eat a double patty burger (2 of the small burgers were ordered with ketchup only). I love Five Guys, but we will not return to this restaurant again.
  • JA
    Jason Anderson
    Dec 4, 2025
    3.0
    Overhyped, overrated, overpriced. Ironically, fries undercooked and burger under seasoned.
  • GG
    Ghost Guy
    Dec 2, 2025
    1.0
    Got half the amount of fries I usually get. If this another shrinkflation thing then I wont be back.
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Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.