Brand Certified
Arby's
3.9(637 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
3775 Lorna Rd, Hoover, AL
35216, United States
Certified by Arby's • Mar 01, 2026
(205) 985-4344
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/al/hoover/3775-lorna-rd/store-7237
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
637 reviews
5 stars
290
4 stars
180
3 stars
69
2 stars
25
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their friendliness, while others were reported as rude or inattentive.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Operational Issues
Frequent complaints about slow service, long wait times, and staff being unprofessional or untrained.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unclean conditions and disorganization.
Availability
Customers expressed frustration over menu items being unavailable and inconsistent hours of operation.
- NNNiki2 days ago1.0Some of the rudest people I’ve ever met in a drive thru. Everybody in front of me seemed irriated too. The lady at the drive thru seems to be new but also needs a new attitude. I’ll just go somewhere else won lunch break.
- PGPop Galleria4 days ago5.0very clean bathrooms, great peach cobbler dessert rolls!
- SMShane MurphyFeb 4, 20265.0Great experience! Thanks!
- BCBillie CookJan 29, 20265.0Love the food there
- SMSavanah MatosJan 10, 20261.0Went through the drive-thru and had to repeat ourselves multiple times they wouldn’t listen. Then they put the wrong meal in and then proceeded to give us cold food. Extremely unacceptable.
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Official website