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Chick-fil-A

4.6
(2489 reviews)

Business Details

3020 John Hawkins Pkwy, Hoover, AL
35244, United States
(205) 987-7568

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Hoover Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
3020 John Hawkins Pkwy, Hoover, AL
35244, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
5/25/20266:00 AM - 10:00 PM
7/4/20266:00 AM - 10:00 PM
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Reviews

4.6
2,489 reviews
5 stars
1,866
4 stars
379
3 stars
100
2 stars
41
1 star
103
  • VA
    VERANO ALEJANDRA
    Apr 15, 2026
    3.0
    This location was the best now it’s the worst . I wish they would have never made a mobile thru line . I was getting my mobile orders faster when it was merged with the regular drive thru orders . Now I’m the first in line and the last to leave with mobile orders . Then I have to get pulled to the side and watch everyone who ordered after me get their order while I’m still waiting ! I’ve had so many wrong items since the new switch carbonated water that was suppose to be sprite . Regular coffee that was suppose to be cold brew . The chicken nuggets texture and quality is bad now .
  • AB
    Aldric Bennett
    Apr 6, 2026
    4.0
    Good for a quick family meal when time isn’t on your side for cooking.
  • RR
    RighteousOne
    Apr 4, 2026
    2.0
    Every single morning I come to this particular location and order but no matter what I order to drink, whether that be lemonade or just a regular fountain drink, but they be disgusting with no sugar or flavor… fix it
  • KR
    Kevin Renta
    Apr 2, 2026
    3.0
    I have come here, 2-3 per week for about 2 years now. at first this location was great but the past few months have been plagued with issues. Mainly the people taking orders. 1. " My Pleasure" the staple of chik fa la customer service does not exist in their vocabulary anymore. 2. They are not "Present" and "Focused" on the person they are taking the order from. looking around or seeing what the other employees are doing, etc. 3. They do not practice common customer service, by verifying that the customer is getting what they ordered as well as the runners not verifying the order is correct. This is my main issue, They need to VERIFY if the person is talking about a COMBO or just the item itself. Ya know, looking out for your customers. i don't write reviews often but when issue become consistent I want to call them out before i just stop going all together to Chik fa la. Todays mess up was my final straw, ordered an "8 pc combo w/ a Coke" and some how the order taker assumed i only wanted an 8pc and a coke. Why not spend the two seconds verifying Combo or No Combo? The customer is always going to assume that what they ordered was heard correctly, it is the workers responsibility, not the customers, to verify if they got everything correctly. Just another small example is that i constantly get the wrong sauces. order Buffalo and Ranch with my Spicy Sandwhich and get Barbeque instead. Common sense would say the customer probably doesnt want BBQ sauce on a spicy sandwhich but probably would want Buffalo to make it spicier. all in all it just feels like the employees are on auto pilot more and more and not really servicing the customer. Guess they are trying to make All AI Staffing seem more appealing to customers.
  • RY
    Ran Yan
    Mar 25, 2026
    1.0
    ❗❗❗Notice:They DON'T have puppy cup. They DON'T have puppy cup. They DON'T have puppy cup!!! You can get a Pup Cup at any chick-fil-A—except this one. Perhaps it was for some other reason—I’m not entirely sure—but the white lady stated quite clearly that they do not offer that kind of service. Fine.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified April 26, 2026Yext Knowledge Graph
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