Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,693 reviews
5 stars
434
4 stars
263
3 stars
282
2 stars
178
1 star
536
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and disrespectful attitudes from employees.
Order Accuracy
Many reviews mentioned issues with incorrect orders, missing items, and a lack of proper communication regarding menu availability.
Cleanliness and Maintenance
Several customers noted unsanitary conditions in the restaurant, including mold, leaking ceilings, and dirty tables, raising health and safety concerns.
Speed of Service
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, with some stating they waited over 30 minutes for their orders.
Food Quality
Feedback indicated that food quality was inconsistent, with reports of stale or poorly prepared items, leading to dissatisfaction among patrons.
- NGnina Gonzalez6 days ago5.0I went through the drive thru today around 4:00pm, the young lady at the window informed me they were out of ketchup packets, when asked if I would like another sauce I declined because they didn’t like any other sauce. The young lady went out of her way to find me some ketchup. Impeccable customer service
- BDBert DaviNov 17, 20251.0Worst service ever. Sat 15 minutes in huge drive thru line just to order!
- OLomar lopezNov 12, 20251.0Waited 10 minutes in the speaker, no one came on to say I need to wait or noting then i drove to the first window and no one is taking orders so I waited 10 more minutes to see if I saw anyone and when I finally did there hiding trying to avoid me so I can go away im assuming idk if anyone actually reads or cares about this restaurant anymore
- MHMalinda HNov 7, 20255.0I’ve never had a bad experience here ever. The staff are always so kind to me and the food is always great and fresh!!
- TJTammy JonesNov 4, 20251.0I paid for 2 hash browns and got 2 refried hash browns smmfh . I gotta call corporate today so that I can email them a picture of this mess
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open 24 hours every day of the week.
What are the delivery hours for McDonald's at 818 Green Springs Rd, Homewood?
Delivery is available from 6:00 AM to 10:40 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
When is the drive-thru at McDonald's open?
The drive-thru is open 24 hours, 7 days a week.
Can I order food from this McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, curbside pickup, delivery, same-day delivery, and no-contact delivery services are available.
Where is this McDonald's located?
It is located at 818 Green Springs Rd, Homewood, AL 35209, USA.
Which nearby places can I visit before or after dining at McDonald's?
You can visit BoxDrop Birmingham for travel and retail needs, Ollie's Bargain Outlet for discount shopping, or Baba Java Coffee - Homewood for coffee and dining.
Are there any nearby restaurants you recommend around the McDonald's on Green Springs Rd?
Yes, nearby dining options include Chop Suey Inn, Cicis Pizza, Wingstop, Firehouse Subs, and Estela Tacos.
What nearby services are available if I need automotive or beauty care while visiting McDonald's?
For automotive needs, visit Custom Autoworks or Mazers. For beauty services, The Bowtie Barber Babe, Tavish Terrill Salon, KPage Hair Studio, and Rae’s Nails are nearby.