Dunkin'

3.7
531 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Homewood, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
505 Brookwood Blvd, Homewood, AL
35209, United States

Hours

Reviews

3.7
531 reviews
5 stars
256
4 stars
89
3 stars
54
2 stars
40
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.

Product Quality

Inconsistent quality of food and drinks; many customers reported stale donuts and poorly made coffee.

Operational Issues

Frequent complaints about being out of stock on popular items and long wait times, especially in the drive-thru.

Cleanliness and Atmosphere

Concerns about cleanliness and organization of the store, with some customers noting a lack of appealing atmosphere.
  • DD
    Daniel Richardson (Dan)
    1 day ago
    1.0
    Been to this one a dozen times. They short me on my coffee almost every time (only filled up maybe 75% at best). Today I asked the lady politely if she could fill it up the rest of the way, and she looked at me like I asked for her first born child lol. She didn't argue but handed it to me like I said something offensive after filling it up. I don't think getting a full cup when I pay $5 for a coffee is too much to ask.
  • DW
    Dana Waldrop
    Dec 20, 2025
    4.0
    They were super helpful to get a large order of hot chocolate for an event for me. The problem was making initial contact - they don't answer the phone so you gotta make a trip in (the hot chocolate box was not an option online). But once you make contact they're great!!!
  • DV
    David V
    Dec 17, 2025
    3.0
    Odd Dunkin, gone there sporadically over the years, sometimes nice folks there, sometimes no donuts, sometimes clueless people who are working there who have not been trained. Seems like a place no one works for long and usually, not always, really cares much. But it all usually tastes good.
  • HH
    Hector
    Oct 12, 2025
    5.0
    Friendly service will go back
  • MJ
    Michelle Johnson
    Oct 1, 2025
    1.0
    I drove to this location because says closes at 7 I got there at 6:43 and the door was locked The guy opened the door and WOULD NOT let me get a doughnut for my granddaughter Poor customer service so change your closing time He said he had to clean You do that AFTER 7!!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Homewood, AL?

Dunkin' in Homewood, AL is open Monday through Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.