Chipotle Mexican Grill

2.6
413 reviews
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Business Details

273 Lakeshore Pkwy, Homewood, AL
35209, United States
(205) 203-1062
https://locations.chipotle.com/al/homewood/273-lakeshore-pkwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4187
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About

Mexican Restaurant
Chipotle Lakeshore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
273 Lakeshore Pkwy, Homewood, AL
35209, United States

Hours

Reviews

2.6
413 reviews
5 stars
123
4 stars
34
3 stars
20
2 stars
33
1 star
203

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, blandness, and portion sizes, particularly with guacamole and meat.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor management.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and kitchen areas.

Order Accuracy

Numerous complaints about incorrect orders and inadequate portion sizes, leading to customer dissatisfaction.

Management Issues

Feedback highlighted poor management practices, including lack of accountability and inadequate staff training.
  • AH
    Ashley H
    Jan 5, 2026
    1.0
    Undercooked food, specifically the rice.
  • MM
    Mckenzie
    Dec 30, 2025
    2.0
    I went to this Chipotle yesterday for lunch and paid in cash. The cashier told me she didn't have enough money in her drawer to make change, and the alternative was to be stiffed on what I was owed instead of going the next dollar up. Ridiculous that the manager can't be bothered to put money in the register. If you can't take cash, then say that before I pay! Insanity. The food wasn't fresh either.
  • AS
    Alex Shairi
    Dec 27, 2025
    1.0
    This Chipotle on Lakeshore was disappointing. The line moved slowly, and the staff seemed rushed and uninterested. Portions were smaller than usual, and the food didn’t taste very fresh. The restaurant also wasn’t as clean as it should’ve been, especially during a busy time. Definitely not the Chipotle experience I’m used to, and I don’t see myself coming back anytime soon.
  • NG
    nixygold Goldberg
    Dec 13, 2025
    5.0
    I wanted Chipotle today so I stopped by this location and the very tall manager who was working the front line at around 4:00 p.m. was very kind and talkative and everything you would want to see in customer service!! The staff was working hard and they were working clean. Thank you guys for all of your hard work 💖
  • AG
    Andrea Glass
    Dec 12, 2025
    4.0
    The food was nice, fresh and good portions. The servers were nice and made sure I got what I needed/wanted.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Lakeshore Parkway serve?

Chipotle Lakeshore offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads, all made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill in Homewood, AL?

Chipotle Lakeshore is open daily from 10:45 AM to 10:00 PM.