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Brand Certified

Arby's

4.0
(558 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1915 28th Ave S, Homewood, AL
35209, United States

Hours

Reviews

4.0
558 reviews
5 stars
270
4 stars
148
3 stars
71
2 stars
21
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unprofessional behavior from staff, particularly from management, leading to a negative dining experience.

Food Quality

Inconsistent food quality was noted, with several customers receiving cold, undercooked, or poorly prepared items.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising speed and efficiency while others experienced long waits and incorrect orders.

Customer Satisfaction

While some customers enjoyed their meals and praised the friendly staff, many expressed dissatisfaction with their overall experience, citing issues with service and food quality.
  • LD
    L Davis
    Feb 13, 2026
    3.0
    Fries were hot and crispy, beef and cheddar was okay. Drive thru service was trash. 3/10.
  • 55
    5thDimensionZ
    Jan 22, 2026
    1.0
    arby's
  • ER
    Elise Rice
    Jan 17, 2026
    5.0
    Always great!
  • GP
    Grace Price
    Nov 14, 2025
    1.0
    Whoever the girl doing drive through at 10:30AM was, totally rude and arrogant. Fresh food was good though.
  • LC
    Lawrence Cole
    Oct 27, 2025
    4.0
    Staff were most pleasant. Food was sub par and cost a bit too much.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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