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Taco Bell / KFC

3.8
(294 reviews)

Business Details

5692 Highway 278 East, Hokes Bluff, AL
35903, United States
(256) 494-1344
https://locations.tacobell.com/al/hokes-bluff/5692-highway-278-east.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5692 Highway 278 East in Hokes Bluff. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
5692 Highway 278 East, Hokes Bluff, AL
35903, United States

Hours

Reviews

3.8
294 reviews
5 stars
130
4 stars
67
3 stars
43
2 stars
19
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported inconsistent food quality, with issues such as missing ingredients, poorly prepared items, and cold food.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the drive-thru area and dining space.

Order Accuracy

A significant number of customers experienced problems with order accuracy, often receiving incorrect or incomplete orders.

Overall Experience

While some customers had positive experiences, many expressed frustration with the overall service and food quality, indicating a decline in standards.
  • RS
    Ramon Sancez
    Feb 17, 2026
    5.0
    Fresh and delicious 😋 chicken cold slaw salad 🥗 mashed potatoes and corn
  • SM
    Soup Master
    Jan 21, 2026
    5.0
    The customer service was amazing and everyone was so friendly. Mistakes were made here and there but they all worked hard to make sure my meal was proper and that I was satisfied with my meal. The two young ladies that helped me and my Fiancé get our meals proper were giving it their all and being very understanding and helpful. Along with the lady who offered us 2 Freeze's for any inconvenience. Thank you all!!!
  • BL
    Brittany Lashum
    Jan 15, 2026
    3.0
    Literally every time I go there it seems like there's a small inconvenience with my food, nothing major. Just made super sloppy, things left off my order or my burrito would be folded inside out, I'll ask for sauce and receive one pack for an order with at least six or more items. I used to work here so I have a lot of respect for the employees but it seems like since I quit this is an ongoing issue. Tonight nothing Major just my DLT supreme with my sour cream on the outside of the taco shell and to add insult not one napkin in site 🥲 but I'll continue to eat there I'm sure because every once in awhile I like my stomach to rot from the inside hey it's Taco Bell but no reason to do me like that 😅. Pic of said DLT supreme with sour cream on the side.
  • DP
    Dennis Parr
    Dec 21, 2025
    5.0
    The best Taco Bell around!!!
  • TF
    Trent Ferguson
    Dec 15, 2025
    2.0
    Forgot some of my items, disrespectful staff, annoyed that we even walked into the lobby, drink machine incorrectly hosed up

Brand Certified Facts from Taco Bell / KFC

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Certified March 01, 2026Yext Knowledge Graph
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