McDonald's

3.4
1206 reviews
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Business Details

8936 Alabama Highway 40, Henagar, AL
35978, United States
(256) 657-3090
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8936 Alabama Highway 40, Henagar, AL
35978, United States

Hours

Reviews

3.4
1,206 reviews
5 stars
384
4 stars
282
3 stars
193
2 stars
118
1 star
229

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted slow service and long wait times, particularly during peak hours.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and bathrooms.

Staff Attitude

Feedback varied on staff friendliness, with some praising the team while others reported rude or unprofessional behavior.

Food Quality

Customers frequently complained about cold food and incorrect preparation, although some praised specific items.
  • DS
    Derek Stiefel
    Nov 8, 2025
    1.0
    This is one of the worst McDonald's in the country 25 min wait time for the drive through. Ice melted in drinks food cold and wrong drinks...
  • RC
    Roland cross
    Nov 8, 2025
    1.0
    Wait in line at drive through over 20 minutes on #8 along with cars lined up all the way around building to entrance drive thru is slowest McDonald’s I have ever been to
  • KH
    Kimberly Hicks
    Nov 6, 2025
    1.0
    I have been here two times last week and they got my order wrong both times. I ordered 2 hamburgers with no onions and fresh fries. Had to wait 10 minutes at curbside. When they finally brought my order out the fries were cold and the hamburgers had onions on them. A few days later went inside that evening and the assistant manager was in there dancing and playing hip hop music. It took five minutes to get someone's attention to take my order. Later found out the assistant managers name was Gwen a redhead. It is very rude when the employees are dancing and not paying attention to customers.
  • KS
    Kelly Simpson
    Nov 5, 2025
    1.0
    I hate this McDonald’s. They need new management or something because every single time we go here there’s a problem. My husband got food…gets all the way home and the burgers had no lettuce or tomato. The fries not even half full and the meat was pink! Barely brown on the outside. It’s ten I clock so we aren’t going back but enough is enough. Get it together and take pride in your jobs because right now you all are an embarrassment to the food industry!
  • LS
    Lori Snell
    Oct 25, 2025
    1.0
    NEW MANAGEMEN DESPERATELY NEEDED!! This restaurant has deteriorated tremendously. I have had multiple issues including poor management, incorrect food orders and multiple issues with ordering on the app, taking the money for it and then telling me they didn't receive my order. Do yourself a favor and go somewhere else!!
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's dining service in Henagar, AL?

McDonald's in Henagar is open from 4:00 AM to 11:00 PM Monday, Tuesday, Thursday; from 5:00 AM to 11:00 PM Wednesday and Sunday; and from 6:00 AM to 11:00 PM Friday and Saturday.

When is the delivery service available at McDonald's Henagar location?

Delivery is available daily from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sunday.