McDonald's

Reviews

• MW

  Marc White

  Dec 23, 2025
  5.0
  Hair in two of the three fries we purchased
• JG

  Joy Guy

  Dec 19, 2025
  1.0
  The employees were unhelpful and rude. When they rung up my friends order incorrectly they had no desire to fix/acomadate the mistake. It took them at least an hour for four meals. One of the men had an AirPod in and seemed bothered when asked for updates. Several other customers complained as well!! Don’t go if you expect good or “fast” food!!
• PB

  Paige Burton

  Dec 8, 2025
  4.0
  They used to be really bad but they are obviously making the point to do better.
• JW

  Jonathan Warren

  Dec 1, 2025
  3.0
  Both drive through lanes were open, they were only working one. The lady taking my order sounded annoyed to have to actually do her job. Not a good experience at all.
• MW

  Matthew Wynn

  Nov 23, 2025
  1.0
  I go to this mcdonalds location every 2 weeks on Sunday after my daughter(6) and i clean the office at my work and then go to park then she wants her kids meal. (11-23) 11:01 order 264 , we stopped in to get her food and i ordered a kids meal 6 piece nugget with BBQ sauce and it took about 15 minutes to get the food and then she was going to eat when we got home about 25 minutes away, she opens it up and there is a piece of sausage cheese and egg in the nugget box which I took pictures of. I tried calling no answer so I had to drive back to mcdonalds and when I walked in I went to the counter and the front crew looked at me and didnt say anything , no hey we'll be right with you or anything , so a gentleman was walking bye named Derrick and I asked him to get the manager who was in his office so he walked back there and Derrick walked back and said he wants to know what I need , so I began to tell him and show him the product they put in the nugget box and then the manager walked up between the front of the house and kitchen and still didnt speak or apologize when Derrick showed him what was in the nugget box, he just turned around and went back to his office. To be a manager and not care one bit about the situation or apologize is really bad and sad that people like that can manage a business. I will no longer go to that McDonald's in Helena anymore due to this incident, a simple apology would have been nice but there's people in this world who dont care and I guess he is there to just collect a check.

Frequently Asked Questions About McDonald's