Brand Certified
Wendy's
3.3(336 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
14637 Us-231 S, Hazel Green, AL
35750, United States
Certified by Wendy's • Mar 01, 2026
(256) 818-9518
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/al/hazel-green/14637-us-231-s
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.3
336 reviews
5 stars
134
4 stars
42
3 stars
37
2 stars
22
1 star
101
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Many reviews highlighted concerns about food being cold, stale, or not fresh, with specific complaints about fries and chicken.
Customer Service
Feedback indicated a mix of positive and negative experiences with staff, including reports of rudeness and poor management, but also some instances of friendly service.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and concerns about food handling.
Service Speed
Customers frequently mentioned long wait times and slow service, particularly during busy hours.
- JMJ MFeb 18, 20261.0Placed a delivery order and I was shorted 3 nuggets. Guess they didnt think i would count them. If I order 20 nuggets then I expect 20 nuggets. Please double check orders before sending them.
- RCRicky CoxDec 30, 20253.0My only complaint about the Hazel Green Wendy's is that their sweet tea always taste like old tea mixed with flat coke.
- JMJordan MarshDec 6, 20255.0Saturday, December 6th, 2025 5pm. The entire staff was so polite and respectful. I haven't seen anything this wonderful in years ! Most fast food places you get people annoyed the second you walk in. Everybody here talked with us and told us the things they thought were the best. I will come back any time this manager and staff is present !
- CCC10QuicktoblowDec 4, 20251.0Check your employees because thy caught a attitude because the fries were cold and not fresh and one had a long Pocket knife getting mad slamming the door walking out throwing the trash away aggressively please fire all these employees they don’t need a job they need to shut it down I don’t recommend going here
- ARAprille RexroadeNov 30, 20255.0Are Wendy's open recently and it's been a good experience every time me and my kids have gone the only thing that my kids don't like is that we've noticed usually after 9:00 they shut the frosty machines down even though they're open till 11:00 and 12:00 every night so that's a bit disappointing cuz we like to do mobiles cuz I pick one of my kids up from work every night at 10:00 and we do mobile orders to take home on Friday nights usually and when you mobile order and you add a frosty and they can't refund you for the frosty you paid extra for they just say they can give you a cookie hopefully they'll stop doing that though maybe
Frequently Asked Questions About Wendy's
Is #518 Hazel Green Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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