Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
320 reviews
5 stars
119
4 stars
42
3 stars
36
2 stars
22
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive staff, with several customers reporting negative interactions with management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor attention to detail.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, with complaints about freshness and overall quality.
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including dirty dining areas and concerns about food handling.
Management Issues
Frequent mentions of poor management practices, including lack of training and ineffective leadership, contributing to overall dissatisfaction.
- JJJenniferOct 31, 20251.0Thei iced coffee was awful and the lady at drive thru was t awful too
- MPM PierceOct 29, 20252.0I ordered a salad on two different occasions and they gave me dried up chicken in both of my salads. Couldn't even eat it. Very disappointed and will never go back!
- BKBen KimbroughOct 25, 20251.0I called to try to take an order and when I was trying to be super nice and polite and asked what her fav thing on the menu was, and then she spat off at me and cussed me out saying that I shouldn’t be calling them for stupid things like that at 8:00 at night… so guys the point of the story is do not go, I do not recommend it at all. I do however recommend Watabuger they had a employee sharing the gospel and encouraging others to share the gospel, so also Wendy’s inside is very unsanitary and disgusting, 0/10 would not recommend at all.
- BDBrian DOct 18, 20251.0Anyone else remember a time when ordering a spicy crispy chicken sandwich and it was crispy and juicy. Well if that’s what you’re looking for don’t eat here! I probably won’t eat here again
- BPBryan PeekSep 22, 20251.0Yall need to watch your receipt at this Wendy's...I went today and ordered a jbc meal witch comes with a medium fries and a medium drink for 8 dollars , the lady said they are out of medium cups so she ask if I wanted a small or a large for a upcharge instead of giving you the next size up for free like all other restaurants do they wanted to charge me, not only did they give me a small drink they also charged me 40 cents extra for the medium frie that already comes with the meal..not good management!!!!
Frequently Asked Questions About Wendy's
Is #518 Hazel Green Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hazel Green, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hazel Green, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 818-9518.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #518 Hazel Green Wendy’s serve breakfast?
Yes, this Wendy’s location in Hazel Green, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at this Wendy's location?
The drive-thru is open every day from 6:00 AM to midnight.
Is this Wendy's in Hazel Green currently open?
Yes, Wendy's #518 Hazel Green is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com to check delivery options by entering your address.
How can I apply for a job at this Wendy's in Hazel Green, AL?
Visit the Wendy's Careers page online and search for jobs in Hazel Green, AL to see available positions at this location or nearby.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast, and what meals are offered?
Yes, this location serves breakfast, lunch, and dinner, offering various breakfast combos and classic sandwiches.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details are available on the Wendy's official menu website or mobile app after selecting this location.
Are there any nearby coffee shops where I could visit before or after Wendy's?
Yes, there are two Starbucks locations nearby where you can enjoy coffee or smoothies before or after your meal at Wendy's.
What automotive services are close to this Wendy's for vehicle care while dining?
Nearby automotive services include Super Duck Car Wash, Express Oil Change & Tire Engineers, and Mavis Tires & Brakes, ideal for vehicle maintenance while you dine.
Are there any grocery stores near Wendy's for convenient shopping?
Yes, Hazel Green Foodland, Griner's Supermarket, and Foodland are close by, so you can shop for groceries before or after visiting Wendy's.