Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
331 reviews
5 stars
128
4 stars
43
3 stars
37
2 stars
22
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with many highlighting poor management and staff attitudes.
Food Freshness
Numerous reviews indicated issues with food being cold, stale, or not prepared correctly, leading to dissatisfaction.
Order Accuracy
A significant number of customers experienced incorrect orders or missing items, contributing to frustration.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and improper food handling.
Management Issues
Several customers criticized management for poor staff training and lack of oversight, impacting overall service quality.
- RCRicky CoxDec 30, 20253.0My only complaint about the Hazel Green Wendy's is that their sweet tea always taste like old tea mixed with flat coke.
- JMJordan MarshDec 6, 20255.0Saturday, December 6th, 2025 5pm. The entire staff was so polite and respectful. I haven't seen anything this wonderful in years ! Most fast food places you get people annoyed the second you walk in. Everybody here talked with us and told us the things they thought were the best. I will come back any time this manager and staff is present !
- CCC10QuicktoblowDec 4, 20251.0Check your employees because thy caught a attitude because the fries were cold and not fresh and one had a long Pocket knife getting mad slamming the door walking out throwing the trash away aggressively please fire all these employees they don’t need a job they need to shut it down I don’t recommend going here
- ARAprille RexroadeNov 30, 20255.0Are Wendy's open recently and it's been a good experience every time me and my kids have gone the only thing that my kids don't like is that we've noticed usually after 9:00 they shut the frosty machines down even though they're open till 11:00 and 12:00 every night so that's a bit disappointing cuz we like to do mobiles cuz I pick one of my kids up from work every night at 10:00 and we do mobile orders to take home on Friday nights usually and when you mobile order and you add a frosty and they can't refund you for the frosty you paid extra for they just say they can give you a cookie hopefully they'll stop doing that though maybe
- BKBen KimbroughOct 25, 20251.0I called to try to take an order and when I was trying to be super nice and polite and asked what her fav thing on the menu was, and then she spat off at me and cussed me out saying that I shouldn’t be calling them for stupid things like that at 8:00 at night… so guys the point of the story is do not go, I do not recommend it at all. I do however recommend Watabuger they had a employee sharing the gospel and encouraging others to share the gospel, so also Wendy’s inside is very unsanitary and disgusting, 0/10 would not recommend at all.
Frequently Asked Questions About Wendy's
Is #518 Hazel Green Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at this Wendy's location?
The drive-thru is open every day from 6:00 AM to midnight.
Is this Wendy's in Hazel Green currently open?
Yes, Wendy's #518 Hazel Green is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com to check delivery options by entering your address.
How can I apply for a job at this Wendy's in Hazel Green, AL?
Visit the Wendy's Careers page online and search for jobs in Hazel Green, AL to see available positions at this location or nearby.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast, and what meals are offered?
Yes, this location serves breakfast, lunch, and dinner, offering various breakfast combos and classic sandwiches.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details are available on the Wendy's official menu website or mobile app after selecting this location.
Are there any nearby coffee shops where I could visit before or after Wendy's?
Yes, there are two Starbucks locations nearby where you can enjoy coffee or smoothies before or after your meal at Wendy's.
What automotive services are close to this Wendy's for vehicle care while dining?
Nearby automotive services include Super Duck Car Wash, Express Oil Change & Tire Engineers, and Mavis Tires & Brakes, ideal for vehicle maintenance while you dine.
Are there any grocery stores near Wendy's for convenient shopping?
Yes, Hazel Green Foodland, Griner's Supermarket, and Foodland are close by, so you can shop for groceries before or after visiting Wendy's.