Sonic Drive-In

3.9
894 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Hazel Green, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 14171 Highway 231/431 North for the ultimate SONIC experience!

Location

Sonic Drive-In
14171 Highway 231/431 North, Hazel Green, AL
35750, United States

Hours

Reviews

3.9
894 reviews
5 stars
420
4 stars
219
3 stars
125
2 stars
50
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and fast service while others report rude staff and incorrect orders.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and tasty items, while others complain about old or improperly prepared food.

Order Accuracy

Many reviews highlight issues with order accuracy, with frequent complaints about missing items or incorrect orders.

Speed of Service

While some customers appreciate quick service, others report long wait times, particularly during busy hours.

Staff Friendliness

Several customers commend the friendliness of the staff, although there are notable exceptions with reports of rude behavior.
  • KG
    Kym Guthrie
    Dec 19, 2025
    1.0
    40 bucks. Got home and the tater tots clearly are old. They are cold and dry and pale and taste absolutely terrible. I tried heating them up and they are trash. My burger wrapped up nice and warm , thinking ok at least I have the burger. Missing the bacon. Drop fresh tots and read the screen because now I'm sitting here with inedible food that cost 40 dollars and it's infuriating to think I need to come back to the store for a correction in 35 degree weather because obviously no one is interested in serving fresh food.
  • TM
    Tyler Mertz
    Dec 16, 2025
    5.0
    The ladies are always friendly. I have never experienced any sort of problem. Food is quick and fresh. I love it!
  • JW
    Jayme Woodall
    Dec 15, 2025
    5.0
    The staff is always really friendly. The good is great. I love making sonic apart of my daily routine.
  • FF
    fantasia
    Dec 10, 2025
    1.0
    The service was not good ; the guy was rude. I ordered a 3 piece COMBO MEAL just to only get 3 tenders and my drink. No fries or sauce was gave to me and I drove 25 minutes, but I will NOT be back. Y’all need to do better!!
  • VM
    Veronica McDonald
    Dec 9, 2025
    2.0
    Went last night and ordered a small cup of chili. I was charged $1.80 for what was less then a quarter cup of chili. I ordered a large cherry coke with extra cherries, you could barely taste the cherry flavor and no cherries. Something gotta give. I could of bought a can of chili for what they charge