Papa Johns Pizza

4.1
334 reviews
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Business Details

12793 HIGHWAY 231, Hazel Green, AL
35750, United States
(256) 828-6200
https://locations.papajohns.com/united-states/al/35750/hazel-green/12793-highway-231?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Hazel Green, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hazel Green pizza for any occasion. Call us for pizza delivery in Hazel Green or stop by 12793 HIGHWAY 231 for carryout to order the best pizza in Hazel Green, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
12793 HIGHWAY 231, Hazel Green, AL
35750, United States

Hours

Reviews

4.1
334 reviews
5 stars
220
4 stars
39
3 stars
22
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received high praise for their helpfulness, while others were criticized for rudeness and poor handling of complaints.

Food Quality

Generally positive feedback on the pizza quality, with many customers noting it was hot, fresh, and delicious, although some mentioned inconsistencies in food preparation.

Delivery Issues

Several complaints about late deliveries and incorrect orders, leading to dissatisfaction among customers.

Staff Friendliness

Many customers appreciated the friendly demeanor of the staff, contributing to a positive atmosphere in the store.

Safety Concerns

Concerns raised about food safety due to unsealed pizza boxes, which customers expect to be sealed for tampering prevention.
  • CG
    crazy games
    Oct 17, 2025
    5.0
    Huge thank you to Aaryona! This girl is absolutely amazing. I was having difficulty with a gift card and I called the store very frustrated after speaking with 3 customer care representatives and decided to call the ACTUAL location Aaryona went above and beyond to have my Pizza waiting one me and with no Problems or GIVING me the run around? Definitely an asset to your company!!! Thank you very much! And my pizza was amazing!
  • FB
    Food Critic B
    Oct 16, 2025
    5.0
    Fresh delicious pizza with friendly staff
  • TP
    Tommy Pearson
    Sep 22, 2025
    1.0
    I wish I could give 0 stars. Placed this order online for 11 pizzas with future pickup time of 6:45pm. About 5:15 I noticed a “ready” status. Called and Charlie said these were for immediate pickup which I know they weren’t. He said he’d keep them warm but lied and didn’t. Horrible experience and a disappointment for 50 kids eating nasty cold pizza for a birthday. Do better!
  • SB
    Scarlett Bautista
    Sep 20, 2025
    5.0
    He taught my son how to read.
  • MH
    Monique Hawkins
    Sep 12, 2025
    2.0
    Our pizzas were delivered on time and tasted good, but I was very disappointed that neither of the boxes were sealed. This raises a major food safety and tampering concern. In today’s world, customers expect sealed boxes for peace of mind. Please address this so future orders are handled with the proper care.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Hazel Green?

Delivery is available from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Can I order pizza for takeout from Papa Johns Pizza?

Yes, Papa Johns Pizza offers takeout service daily from 10:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.