Papa Johns Pizza

4.1
338 reviews
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Business Details

12793 HIGHWAY 231, Hazel Green, AL
35750, United States
(256) 828-6200
https://locations.papajohns.com/united-states/al/35750/hazel-green/12793-highway-231?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Hazel Green, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hazel Green pizza for any occasion. Call us for pizza delivery in Hazel Green or stop by 12793 HIGHWAY 231 for carryout to order the best pizza in Hazel Green, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
12793 HIGHWAY 231, Hazel Green, AL
35750, United States

Hours

Reviews

4.1
338 reviews
5 stars
222
4 stars
39
3 stars
23
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some praising the freshness and taste while others noted issues with cold or improperly prepared items.

Customer Service

Customer service experiences varied widely; some praised individual staff members for exceptional service, while others reported rude or unhelpful interactions.

Delivery Issues

Several reviews highlighted problems with delivery, including late arrivals and incorrect orders, leading to customer dissatisfaction.

Consistency

There were mentions of inconsistency in food quality and service, with some customers expressing frustration over varying experiences.
  • AW
    Alexandria Wyman
    Dec 20, 2025
    1.0
    Ordered a pizza yesterday and it got here warm.. didn’t taste fresh at all. After consuming this my son and I woke up throwing up everywhere! I don’t think it’s safe to eat here and I’m charging back on my card for this crap!! Will never order from this establishment ever again!! And it was only a cheese pizza!!!
  • JT
    Jt Tumminello
    Nov 26, 2025
    5.0
    This Papa John's has really come in clutch when I need quick stress-free dinner choice. They always follow through when I request a well done pizza and some extra pepperoncinis. Also, when I do carryout someone on the crew always chimes out "Welcome to Papa John's" and I'm served almost immediately everytime.
  • CG
    crazy games
    Oct 17, 2025
    5.0
    Huge thank you to Aaryona! This girl is absolutely amazing. I was having difficulty with a gift card and I called the store very frustrated after speaking with 3 customer care representatives and decided to call the ACTUAL location Aaryona went above and beyond to have my Pizza waiting one me and with no Problems or GIVING me the run around? Definitely an asset to your company!!! Thank you very much! And my pizza was amazing!
  • LB
    Laura B
    Oct 16, 2025
    5.0
    Fresh delicious pizza with friendly staff
  • TP
    Tommy Pearson
    Sep 22, 2025
    1.0
    I wish I could give 0 stars. Placed this order online for 11 pizzas with future pickup time of 6:45pm. About 5:15 I noticed a “ready” status. Called and Charlie said these were for immediate pickup which I know they weren’t. He said he’d keep them warm but lied and didn’t. Horrible experience and a disappointment for 50 kids eating nasty cold pizza for a birthday. Do better!
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Hazel Green?

Delivery is available from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Can I order pizza for takeout from Papa Johns Pizza?

Yes, Papa Johns Pizza offers takeout service daily from 10:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.