Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude or unprofessional staff, with many experiences of incorrect orders and poor customer service.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, missing items, and food not being prepared as requested.
Wait Times
Many customers expressed frustration over long wait times for both drive-thru and mobile orders, often exceeding 20 minutes.
Food Quality
Several reviews indicated that food was often cold, stale, or not fresh, leading to dissatisfaction with the overall dining experience.
Cleanliness
Some customers noted that the dining area and restrooms were not well-maintained, contributing to a negative impression of the location.
BC
Beth Ann Compton
1 day ago
5.0
★★★★★ Absolutely Phenomenal Breakfast Crew!
I don’t know who’s running the morning shift at this McDonald’s, but y’all deserve raises, bonuses, and a parade. This has to be the fastest, friendliest drive-thru experience on the planet.
I pulled up, and before I even finished saying “Sausage, Egg & Cheese McGriddle,” the sweetest order-taker (I wish I caught her name) greeted me like I was her favorite cousin walking through the door. Warm, genuine, zero rush in her voice even though they were SLAMMED. She repeated everything perfectly, asked if I wanted hash browns with that same family-reunion energy, and had me laughing by the time I pulled forward.
The food? Peak McDonald’s breakfast perfection—hot, fresh, those fluffy folded eggs and that perfect sweet-savory McGriddle magic. Exactly what you want at 7 a.m. when your soul needs a little grease and maple-flavored hug.
But the real magic? My entire stop—from pulling off the road to pulling back onto it—was so lightning-fast that the traffic light I had been waiting at hadn’t even turned green yet. I literally saved time by stopping for breakfast. I left with a full belly, a huge smile, and about 45 extra seconds in my day. That’s not just efficient; that’s time travel.
Special shoutout to the angel at the first window who takes the orders—you made my whole morning. You treat every customer like they’re coming home for Sunday dinner, and it shows. Thank you for starting my day with kindness and the fastest McGriddle known to man.
10/10, will intentionally hit this McDonald’s every chance I get. Best breakfast crew in the game!
DM
Dean Mundy
Nov 15, 2025
4.0
Typical McDonalds fare.
KS
Kathryn Smalley
Nov 15, 2025
3.0
Some of the staff was a little short tempered,
SW
Skyler Williams
Nov 6, 2025
1.0
Went through the drive thru and they refused to take my order and even after pulling up to the window they refused to take my order and the drive thru girl had finger nails longer than restaurant standard and nail polish on them too. Glad to see that fast food is losing its quality and cleanliness with each passing day. Will not be returning here ever again, me, my friends or my family will not be going here ever again. Such a shame honestly.
JB
Julie Bouldin
Oct 27, 2025
5.0
I’ve been to this McDonald’s several times and the employees have always been nice and the food is hot.