Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some employees are friendly and efficient, while others are rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Inconsistent service speed; many customers report long wait times, especially for drive-thru and mobile orders.
Food Quality
Food quality varies; some customers receive fresh and hot meals, while others report cold or poorly prepared food.
Cleanliness
Concerns about cleanliness and maintenance of the restaurant, with reports of dirty dining areas.
SG
Samuel Gewin
Jan 3, 2026
1.0
I went back up there to get the rest of my
Food and was told that I couldn’t get it and was told that I was lying trying to get free food. The manager was rude and had told the other manager that we were lying. I ordered 80 McNuggets and only got 40 and when I get back up there to get them was told that I was lying and said that she didn’t want to call the cops so finally gave us the nuggets that we had originally paid for. This place is awful and rude and needs a new manager. DO NOT GO HERE THEY ARE RUDE AND AWFUL. They wanted to roll back the taps to prove that I was lying. They can run back the tapes and prove that they are wrong.
RC
Rosa Cruz
Dec 25, 2025
1.0
customer service is awful, I ordered online a breakfast meal so by the time I got there it would be ready I ordered it before 10;30 got there they had canceled it after transaction had already gone through with no prior notice.
LL
Lulu
Dec 3, 2025
5.0
I had a long day at work, went here for my lunch break, for something quick and cheap, and LET ME JUST SAY… whoever was on the grill tonight making burgers put love and care into my two little McDoubles (add lettuce add Mac sauce) I could taste seasoning for the first time in a long time from a McDonald’s burger!!!! The man at the first window was so nice and the woman at the second window made sure my order was perfect before I drove off. I hope everyone on closing shift tonight, get “IT” ate from the back respectfully. I went around 10:30pm, I hope a manager sees this and tonight’s employees get a gift card or something. They did their big one tonight!!!!
CM
Courtney Martin
Nov 26, 2025
5.0
I just wanted to say that we’ve had bad experiences here in the past, but lately (especially in the morning) everyone has been so friendly! Every interaction I had (3 employees) was with a sweet smile!
BC
Beth Ann Compton
Nov 23, 2025
5.0
★★★★★ Absolutely Phenomenal Breakfast Crew!
I don’t know who’s running the morning shift at this McDonald’s, but y’all deserve raises, bonuses, and a parade. This has to be the fastest, friendliest drive-thru experience on the planet.
I pulled up, and before I even finished saying “Sausage, Egg & Cheese McGriddle,” the sweetest order-taker (I wish I caught her name) greeted me like I was her favorite cousin walking through the door. Warm, genuine, zero rush in her voice even though they were SLAMMED. She repeated everything perfectly, asked if I wanted hash browns with that same family-reunion energy, and had me laughing by the time I pulled forward.
The food? Peak McDonald’s breakfast perfection—hot, fresh, those fluffy folded eggs and that perfect sweet-savory McGriddle magic. Exactly what you want at 7 a.m. when your soul needs a little grease and maple-flavored hug.
But the real magic? My entire stop—from pulling off the road to pulling back onto it—was so lightning-fast that the traffic light I had been waiting at hadn’t even turned green yet. I literally saved time by stopping for breakfast. I left with a full belly, a huge smile, and about 45 extra seconds in my day. That’s not just efficient; that’s time travel.
Special shoutout to the angel at the first window who takes the orders—you made my whole morning. You treat every customer like they’re coming home for Sunday dinner, and it shows. Thank you for starting my day with kindness and the fastest McGriddle known to man.
10/10, will intentionally hit this McDonald’s every chance I get. Best breakfast crew in the game!