Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or improperly cooked items.
Pricing
Several reviews mentioned high prices, with some customers feeling that the value did not match the cost.
Drive-Thru Efficiency
The drive-thru service was noted as being slow at times, with some customers experiencing long waits.
NP
Nathan Pratt
Dec 16, 2025
2.0
Don't have any idea when this place serves breakfast. They told me 6:30 the signs say 6:00. Went in twice this week after 6:30 and the told me they were not ready to open. The lunch menu is on the board in the morning, not the breakfast menu. Went in today a 6:50 lunch menu was up, no one answered the speaker. Drove out past the window and the girl inside was texting on her cell phone. Wont be back. The owner of this place is loosing a ton of money with the current manager and staff.
PJ
Patricia Johnson
Nov 20, 2025
5.0
Always enjoy my time eating at Wendy's!! Always loved Choc. Frosty!!👏👏
MG
Madison Griffith
Sep 23, 2025
2.0
Every time I go for breakfast they upcharge me for a large when I specifically ask for a small I ain’t got the money to be blowing it on large combos when I can only eat a small
JK
Janice Knighten
Sep 2, 2025
5.0
There cheese Burgers are good
LH
Lizzie Hooker
Aug 31, 2025
1.0
They don't give you your food and they won't answer their phone.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's in Hartselle, AL currently open?
Yes, Wendy's located at 602 Highway 31 Sw, Hartselle, AL is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday and Saturday until midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's in Hartselle. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Hartselle?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the App Store.
Is there a customer service phone number to contact Wendy's in Hartselle?
Yes, you can call Wendy's at (256) 502-8278 for questions or feedback about this location.
What nearby fast food options are available around Wendy's in Hartselle?
Nearby fast food restaurants include Taco Bell, Hardee's, and Dari Delite, offering a variety of Mexican, American, and ice cream options respectively.
Are there convenient services near Wendy's for customers like car care or storage?
Yes, customers can access Tidal Wave Auto Spa for car washes and A Storage Place for self-storage needs near Wendy's.
How can customers visiting financial or postal services nearby combine their visit with Wendy's?
Wendy's is close to First State Loans of Hartselle, Liberty Tax services, and The UPS Store, making it convenient to grab a meal before or after attending to financial or shipping needs.
Does Wendy's in Hartselle offer dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available for customer convenience.