Taco Bell

3.7
866 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1409 Hwy 31 NW in Hartselle. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1409 Hwy 31 NW, Hartselle, AL
35640, United States

Hours

Reviews

3.7
866 reviews
5 stars
356
4 stars
207
3 stars
115
2 stars
55
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and issues with customization.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold or poorly prepared items.

Staff Attitude

Reviews highlighted mixed experiences with staff, ranging from friendly service to rude interactions.

Cleanliness

The location was generally noted as clean, although some customers raised concerns about the overall experience.
  • HN
    Heather Nail
    Nov 8, 2025
    1.0
    I have eaten Taco Bell my entire life. Tonight was a nightmare. I ordered a mobile order and drove to pick up. I asked a woman on the speaker politely for extra fire sauce (ITS FREE ALWAYS HAS BEEN). She said no. I get to the actual person and politely ask him. He gets a bag- I had a box meal so this was NOT NECESSARY AT ALL, and dumps to make it half way full with fire sauce! He said IS THIS ENOUGH FOR YOU NOW? I can not believe the rudeness and the service I received. I am hesitant to even touch the food I ordered worried they spit in it. I hope cooperate sees this!! Lost a David customer of 20 + years!! Wow. Sad night.
  • Z1
    zardo 1969
    Nov 5, 2025
    5.0
    Went through the drive thru, it was fast and the staff were nice
  • AG
    Anthony Gettys
    Oct 14, 2025
    1.0
    Tray was sticky...customer service was so slow... was just about to leave waiting at counter to order. I'll probably look for someplace else for lunches
  • JJ
    Jw
    Oct 7, 2025
    2.0
    First, I'd like to say when did Taco Bell become just as expensive as being at a sit down cantina Mexican restaurant? I mean prices are over exceeding their service and product. But I will say that at times the food can be satisfactory. My only problem is when you already have to sit in that long drive-thru line and you come around, get your order in pick up your order. Sometimes fast as you can order it sometimes as slow as you can pull off from having to check every single item because 98% of the time they're going to get it wrong. I've been through every location in my area from guntersville, Arab, and Coleman and they all 98% of the time. Get it wrong. The problem is after you Wait through that line you can't go right back and get your order corrected without having to sit through that long drive-thru line again, me myself. I'd rather just walk up to the window and get it taken care of but that would be rude to other customers that have been waiting so my advice. Taco Bell service team. We don't mind. At least I don't taking another 2 minutes 3 minutes for y'all to get it right the first time and I would like to say especially when we ask you, "did you check it? " And then when you have to go back through the line and say hey I didn't get this or this is wrong. They asked as if it's your fault and you have no business returning to get your order correct?
  • DL
    David Lowery
    Sep 26, 2025
    5.0
    Very nice food was great will come again 😋

Frequently Asked Questions About Taco Bell

What are the drive-thru hours for Taco Bell at 1409 Hwy 31 NW in Hartselle?

The drive-thru is open from 9:00 AM to 2:00 AM Sunday through Thursday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Where is the Taco Bell located in Hartselle, AL?

It is located at 1409 Hwy 31 NW, Hartselle, AL 35640, USA.