Subway

4.0
356 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hartselle Subway® Restaurant at 1303 Hwy 31 S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1303 Hwy 31 S, Hartselle, AL
35640, United States

Hours

Reviews

4.0
356 reviews
5 stars
181
4 stars
82
3 stars
32
2 stars
17
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some employees are praised for being friendly and attentive, others are reported as rude and inattentive.

Food Freshness

Many customers appreciate the freshness of the food, but there are complaints about inconsistency in sandwich preparation and missing ingredients.

Cleanliness

The restaurant is frequently noted for its cleanliness, with several customers highlighting the tidy dining area and restrooms.

Order Accuracy

There are numerous complaints about incorrect orders and issues with online/app orders, leading to customer frustration.

Pricing Concerns

Customers express concerns about high prices and value for money, with some feeling that the quality does not justify the cost.
  • PJ
    Patricia Johnson
    4 days ago
    5.0
    Love there healthy sandwiches!!!
  • KS
    Katt Sha
    Nov 14, 2025
    1.0
    My hubby and I just moved into Hartselle and wanted to try this subway for the first time, well that was a terrible mistake. This has to be the absolute worst subway I've ever eaten! We made an online order and actually ended up running a little late to pick it up but when we arrive the lady tells us that they just started making it. No problem, we wait. We get the food home and it's wrong. We ordered regular bread on both subs, not toasted... The bread had been toasted so much it was as hard as the counter top, literally couldn't even bite it, on both of them. I ordered my sub with bacon and paid for extra bacon and it was so flimsy like it never got cooked. To top it all off, while we were waiting on our food to be made we asked if the sweet tea was sweet or not and she said yes it was so we ordered a large one.. another mistake because it didn't seem to have any sugar and tasted like it had oil in it. when we asked if we had gotten unsweet the other lady says you definitely got the sweet tea. So gross.. No way will we ever eat there again. I didn't even call to complain because I didn't want to attempt to choke down another awful meal from there 🤢 No thank you!
  • DG
    Dayna Garry
    Oct 15, 2025
    5.0
    Fresh food and friendly service
  • CW
    Conner Weldon
    Aug 2, 2025
    1.0
    Placed an online order, get there and the order was still being made. My wife sees her sandwich wasn't toasted and kindly asked if she could get it toasted. I believe the employees name is Kate or Katie, very rude middle aged lady with pony tail. She had to make it very obvious that it wasnt marked to be toasted and was rude to my wife when all she had to do was toast the sandwich. Will not come here again
  • DG
    Dwight Garrison
    Jul 24, 2025
    5.0
    Fresh food and quick service.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1303 Hwy 31 S in Hartselle, AL?

Subway is open daily from 8:30 AM to 9:30 PM.

Does this Subway location offer pickup and delivery services?

Yes, they offer both curbside pickup and delivery for customer convenience.