McDonald's

3.6
840 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1394 Military Street S, Hamilton, AL
35570, United States

Hours

Reviews

3.6
840 reviews
5 stars
291
4 stars
201
3 stars
172
2 stars
53
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Many reviews highlighted poor cleanliness in the restaurant, including dirty dining areas and restrooms, which negatively impacted customer experiences.

Food Quality

Customers frequently mentioned issues with food quality, including cold, raw, or improperly prepared items, contributing to an overall negative perception.

Staff Attitude

Several reviews noted unprofessional and rude behavior from staff, which detracted from the customer experience.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food, indicating that there are occasional bright spots.
  • KD
    Kendyl Davis
    Dec 12, 2025
    1.0
    DO NOT EAT BREAKFAST AT THIS LOCATION!!!!! Every morning when I take my daughter to school I pass by here and I've never decided to brave the line thats always out to the road. Today I REALLY wanted a biscuit so I decided to try. I sat in line for almost 15 minutes before I even got to the speaker. Now I know why the line is always out to the road. Its like they take one person's order and get them completely out of the drive thru before taking another order. When I finally did get to the speaker and still had to wait for someone to take my order, I was told they couldn't make biscuits. I've waited all this time and you can't even make a biscuit??? Also, anytime I've been at lunch/dinner, something is ALWAYS messed up with my order. Whether its items missing or just not made right. Hands down the worst McDonald's I've ever been to and I'll never be back.
  • MJ
    Matthew Jones
    Nov 26, 2025
    1.0
    Employees here do not care if you get your food or not. Just find somewhere else to eat.
  • K5
    KodiakGrizzly 55
    Nov 12, 2025
    2.0
    Its McDonald's, I'm not expecting Gordon Ramsey level cooking here. I do have an expectation that all the food i ordered and paid for to be in the bag. In the last 10 time I've been there, 6 times had to go back cuz they forgot something. This time it was chicken nuggets.
  • SS
    Skylar Spexarth
    Nov 2, 2025
    2.0
    The service was lacking, the food was alright, but not something I'd ever willingly seek out, the staff was loud and obnoxious, I watched the manager slap an employee twice outside the building, the lobby was dirty and I watched an employee vaping inside the building, no one said anything about it
  • SW
    Sharron Wilemon
    Aug 13, 2025
    1.0
    I waited in line for 20 minutes after I paid and never got my food. Service is to dang slow

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's drive-through in Hamilton, AL?

The drive-through at McDonald's in Hamilton, AL is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Where is this McDonald's located?

This McDonald's is located at 1394 Military Street S, Hamilton, AL 35570, USA.