McDonald's

3.6
841 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1394 Military Street S, Hamilton, AL
35570, United States

Hours

Reviews

3.6
841 reviews
5 stars
292
4 stars
200
3 stars
171
2 stars
53
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative overall experience.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, including dirty facilities and the presence of pests.

Food Quality

Many customers experienced issues with food temperature and preparation, including cold, raw, or improperly made items.

Staff Attitude

While some staff were noted as friendly, many reviews mentioned rude behavior and a lack of professionalism from employees.

Inconsistent Experience

Customer experiences varied widely, with some praising quick service and good food, while others reported significant issues.
  • SR
    Suprina Rayburn
    Nov 17, 2025
    1.0
    I went through drive thru this morning and ordered my food as normal sat in line for 15 to 20 minutes waiting to pay for my food and as I get up to the window I get told that the card reader was down and had been down all morning and that she prefer you to pay in cash because there was nothing she could do. If I was the one taking the order I would have said hi! Welcome to McDonalds before you order I need to inform you that our card readers are currently not working at the moment. We are only taking cash at the time sorry for the inconvenience. But, no she decides to wait till I get to the window after me waiting atleast 20 minutes in line to tell me... DO BETTER MCDONALDS!!!!
  • K5
    KodiakGrizzly 55
    Nov 12, 2025
    2.0
    Its McDonald's, I'm not expecting Gordon Ramsey level cooking here. I do have an expectation that all the food i ordered and paid for to be in the bag. In the last 10 time I've been there, 6 times had to go back cuz they forgot something. This time it was chicken nuggets.
  • SS
    Skylar Spexarth
    Nov 2, 2025
    2.0
    The service was lacking, the food was alright, but not something I'd ever willingly seek out, the staff was loud and obnoxious, I watched the manager slap an employee twice outside the building, the lobby was dirty and I watched an employee vaping inside the building, no one said anything about it
  • SW
    Sharron Wilemon
    Aug 13, 2025
    1.0
    I waited in line for 20 minutes after I paid and never got my food. Service is to dang slow
  • MB
    Misty Bates
    Aug 6, 2025
    1.0
    We went through the drive thru one night and the woman with brown hair was beyond RUDE. & then tonight on 08/06, We sat in the drive thru for I know 20 minutes if not longer. She said they was short staff but that’s just absolutely ridiculous! We did a mobile order but we ended up canceling. This is why I don’t eat McDonald’s, but it was my for husband.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's drive-through in Hamilton, AL?

The drive-through at McDonald's in Hamilton, AL is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Where is this McDonald's located?

This McDonald's is located at 1394 Military Street S, Hamilton, AL 35570, USA.