Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative overall experience.
Cleanliness
Multiple reviews highlighted poor cleanliness standards, including dirty facilities and the presence of pests.
Food Quality
Many customers experienced issues with food temperature and preparation, including cold, raw, or improperly made items.
Staff Attitude
While some staff were noted as friendly, many reviews mentioned rude behavior and a lack of professionalism from employees.
Inconsistent Experience
Customer experiences varied widely, with some praising quick service and good food, while others reported significant issues.
SR
Suprina Rayburn
Nov 17, 2025
1.0
I went through drive thru this morning and ordered my food as normal sat in line for 15 to 20 minutes waiting to pay for my food and as I get up to the window I get told that the card reader was down and had been down all morning and that she prefer you to pay in cash because there was nothing she could do. If I was the one taking the order I would have said hi! Welcome to McDonalds before you order I need to inform you that our card readers are currently not working at the moment. We are only taking cash at the time sorry for the inconvenience. But, no she decides to wait till I get to the window after me waiting atleast 20 minutes in line to tell me... DO BETTER MCDONALDS!!!!
K5
KodiakGrizzly 55
Nov 12, 2025
2.0
Its McDonald's, I'm not expecting Gordon Ramsey level cooking here. I do have an expectation that all the food i ordered and paid for to be in the bag. In the last 10 time I've been there, 6 times had to go back cuz they forgot something. This time it was chicken nuggets.
SS
Skylar Spexarth
Nov 2, 2025
2.0
The service was lacking, the food was alright, but not something I'd ever willingly seek out, the staff was loud and obnoxious, I watched the manager slap an employee twice outside the building, the lobby was dirty and I watched an employee vaping inside the building, no one said anything about it
SW
Sharron Wilemon
Aug 13, 2025
1.0
I waited in line for 20 minutes after I paid and never got my food. Service is to dang slow
MB
Misty Bates
Aug 6, 2025
1.0
We went through the drive thru one night and the woman with brown hair was beyond RUDE. & then tonight on 08/06, We sat in the drive thru for I know 20 minutes if not longer. She said they was short staff but that’s just absolutely ridiculous! We did a mobile order but we ended up canceling. This is why I don’t eat McDonald’s, but it was my for husband.
What are the opening hours for McDonald's drive-through in Hamilton, AL?
The drive-through at McDonald's in Hamilton, AL is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Where is this McDonald's located?
This McDonald's is located at 1394 Military Street S, Hamilton, AL 35570, USA.
Does this McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers McDelivery and curbside pickup services at this location.
What payment methods are accepted at McDonald's Hamilton location?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available for iOS and Android. Download it from the Apple App Store or Google Play Store.
What services and amenities does this McDonald's location provide?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What is the contact phone number for this McDonald's?
You can reach McDonald's Hamilton by calling +1 205-921-4323.
Which nearby healthcare facilities are close to McDonald's on Military Street S?
Nearby healthcare facilities include Hamilton Primary Care Center, Express Rx of Hamilton pharmacy, Hamilton Pharmacy, Marion Regional Nursing Home, Prison Health Services, and Encore Rehabilitation- Hamilton.
Are there any educational institutions near McDonald's at 1394 Military Street S?
Yes, Northwest Alabama State Trade School and Bevill State Community College are located nearby, offering learning opportunities close to McDonald's.
What nearby places can I visit for shopping or errands before or after dining at McDonald's?
Nearby shopping options include Tractor Supply Co., Aaron's (for electronics and furniture), Dollar Tree, Gordmans department store, Goody's, and Harbor Freight Tools.