Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, flies, and unsanitary conditions.
Food Quality
Customers frequently complained about cold, poorly prepared food, including raw items and incorrect orders.
Service Issues
Many reviews noted slow service, rude staff, and frequent mistakes with orders, leading to a frustrating customer experience.
Positive Staff Interactions
Despite the negative feedback, some customers mentioned friendly and helpful staff members who provided good service.
AA
A A
4 days ago
1.0
The worst hamburger we've ever had
Too much salt and pepper
Literally Smashed burger
BD
Brett Dickinson
Feb 6, 2026
1.0
Always really nasty, drinks taste nasty and watery.. soda hardly ever pizzas. Food takes forever and isn't always as it should be and the atmosphere is just gross its not clean. I kept pouring my drink out and git something else everything was bad. Got our food had wrong ingredients and sauces..
WW
WhiskeyCountryGirl
Jan 27, 2026
1.0
The most bizarre McDonald’s experience ever!! The place was disgusting, with no seating available for customers most tables had no chairs and the bar table no seats, very weird! The employees were loud and completely unprofessional, with no concern that customers were in the building. One employee opened the bathroom door yelling at another employee to hurry up with her stuff, Talking about a vape. A male employee came out afterward saying, “that was great,” and appeared to be extremely high. The food was pretty bad as well. We threw away most of our order, we ate the fries. Overall, very uncomfortable experience. I would absolutely pass and go far out of the way to avoid this location.
CS
CJK S
Jan 23, 2026
2.0
The staff are helpful and friendly. The place is clean but the food was meh.
The food didn't come out at the same time. While some food was already came out we had to wait for the rest of the order ready for about 10-15 minutes and some of the food got cold.
- Big Mac was too dry
- bun wasn't toasted
- the fries were undercooked
- sundae cup was only halfway filled
L1
Lisa 1026
Jan 21, 2026
1.0
We ate Big Mac meals. First of all service appeared to be very good and efficient. Our food was waiting on the counter when we walked in. We thought, well great. They saw us walk in and had our food ready. I had to fill my drink cup and before I sat down to eat, discovered that we didn’t have ketchup. It took several minutes to get someone to listen to me and get ketchup. This created the problem that our food had cooled down. The Big Mac bun was very dry and crumbled as we held it. So disappointing. Now the fries were cool and needed some salt. My drink was a fountain drink. It was flat and weak. I tried Dr. Pepper, Coke, Sprite and Fanta Orange. I could not find one that wasn’t flat and weak. An overall disappointment for the $19 that these meals cost!
What are the opening hours for McDonald's drive-through in Hamilton, AL?
The drive-through at McDonald's in Hamilton, AL is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Where is this McDonald's located?
This McDonald's is located at 1394 Military Street S, Hamilton, AL 35570, USA.
Does this McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers McDelivery and curbside pickup services at this location.
What payment methods are accepted at McDonald's Hamilton location?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available for iOS and Android. Download it from the Apple App Store or Google Play Store.
What services and amenities does this McDonald's location provide?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What is the contact phone number for this McDonald's?
You can reach McDonald's Hamilton by calling +1 205-921-4323.
Which nearby healthcare facilities are close to McDonald's on Military Street S?
Nearby healthcare facilities include Hamilton Primary Care Center, Express Rx of Hamilton pharmacy, Hamilton Pharmacy, Marion Regional Nursing Home, Prison Health Services, and Encore Rehabilitation- Hamilton.
Are there any educational institutions near McDonald's at 1394 Military Street S?
Yes, Northwest Alabama State Trade School and Bevill State Community College are located nearby, offering learning opportunities close to McDonald's.
What nearby places can I visit for shopping or errands before or after dining at McDonald's?
Nearby shopping options include Tractor Supply Co., Aaron's (for electronics and furniture), Dollar Tree, Gordmans department store, Goody's, and Harbor Freight Tools.
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