Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Many reviews highlighted poor cleanliness in the restaurant, including dirty dining areas and restrooms, which negatively impacted customer experiences.
Food Quality
Customers frequently mentioned issues with food quality, including cold, raw, or improperly prepared items, contributing to an overall negative perception.
Staff Attitude
Several reviews noted unprofessional and rude behavior from staff, which detracted from the customer experience.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and good food, indicating that there are occasional bright spots.
KD
Kendyl Davis
Dec 12, 2025
1.0
DO NOT EAT BREAKFAST AT THIS LOCATION!!!!! Every morning when I take my daughter to school I pass by here and I've never decided to brave the line thats always out to the road. Today I REALLY wanted a biscuit so I decided to try. I sat in line for almost 15 minutes before I even got to the speaker. Now I know why the line is always out to the road. Its like they take one person's order and get them completely out of the drive thru before taking another order. When I finally did get to the speaker and still had to wait for someone to take my order, I was told they couldn't make biscuits. I've waited all this time and you can't even make a biscuit??? Also, anytime I've been at lunch/dinner, something is ALWAYS messed up with my order. Whether its items missing or just not made right. Hands down the worst McDonald's I've ever been to and I'll never be back.
MJ
Matthew Jones
Nov 26, 2025
1.0
Employees here do not care if you get your food or not. Just find somewhere else to eat.
K5
KodiakGrizzly 55
Nov 12, 2025
2.0
Its McDonald's, I'm not expecting Gordon Ramsey level cooking here. I do have an expectation that all the food i ordered and paid for to be in the bag. In the last 10 time I've been there, 6 times had to go back cuz they forgot something. This time it was chicken nuggets.
SS
Skylar Spexarth
Nov 2, 2025
2.0
The service was lacking, the food was alright, but not something I'd ever willingly seek out, the staff was loud and obnoxious, I watched the manager slap an employee twice outside the building, the lobby was dirty and I watched an employee vaping inside the building, no one said anything about it
SW
Sharron Wilemon
Aug 13, 2025
1.0
I waited in line for 20 minutes after I paid and never got my food. Service is to dang slow
What are the opening hours for McDonald's drive-through in Hamilton, AL?
The drive-through at McDonald's in Hamilton, AL is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Where is this McDonald's located?
This McDonald's is located at 1394 Military Street S, Hamilton, AL 35570, USA.
Does this McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers McDelivery and curbside pickup services at this location.
What payment methods are accepted at McDonald's Hamilton location?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available for iOS and Android. Download it from the Apple App Store or Google Play Store.
What services and amenities does this McDonald's location provide?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What is the contact phone number for this McDonald's?
You can reach McDonald's Hamilton by calling +1 205-921-4323.
Which nearby healthcare facilities are close to McDonald's on Military Street S?
Nearby healthcare facilities include Hamilton Primary Care Center, Express Rx of Hamilton pharmacy, Hamilton Pharmacy, Marion Regional Nursing Home, Prison Health Services, and Encore Rehabilitation- Hamilton.
Are there any educational institutions near McDonald's at 1394 Military Street S?
Yes, Northwest Alabama State Trade School and Bevill State Community College are located nearby, offering learning opportunities close to McDonald's.
What nearby places can I visit for shopping or errands before or after dining at McDonald's?
Nearby shopping options include Tractor Supply Co., Aaron's (for electronics and furniture), Dollar Tree, Gordmans department store, Goody's, and Harbor Freight Tools.