Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food being cold, stale, or improperly prepared, including undercooked burgers and cold fries.
Service Experience
Service quality varied significantly; some customers praised friendly staff while others reported rude or inattentive service.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some customers expressing concerns about hygiene.
Order Accuracy
Numerous customers experienced problems with incorrect orders, missing items, or poorly executed requests.
Positive Highlights
Despite the negatives, some customers had positive experiences, noting friendly staff, good service during busy times, and enjoyable food items like the Frosty.
NH
Nekol harrell
Nov 17, 2025
2.0
Slow and food wasn't fresh
HH
Heather Hall
Nov 7, 2025
1.0
Ordered on the app, arrived and waited in line 20 minutes just to ask about our order status. 50 minutes later finally got our mobile order. Watched other people come in, order on the app, and receive their food while we waited. Food was cold, dry, and mostly tastless. Coffee was cold and tasted burned and bitter. I'd give 0 stars if possible.
JY
John Young
Oct 29, 2025
3.0
Nice Wendy's, but just a typical fast food place.
BC
Ben Capps
Oct 18, 2025
1.0
Stopped in to get lunch and they first forgot my drink at the drive-thru then gave me the wrong drink. Then when I got the right drink, the Dr. Pepper tastes moldy for some reason and then they forgot to put the sauce in the bag and both cartons are flies were completely burnt.
DT
D T
Oct 9, 2025
1.0
Got a number 1 combo, single and a double combo, ff .. the fries were child and old, and the burgers were half child and just not very good at all! I go to Albertville and boaz wendys and live the good there, this location just didn't come through today. The service was unpolite and just a over all wish I had spent y money on lunch else where,
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Guntersville, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Guntersville, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 582-7972.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #405 Guntersville Wendy’s serve breakfast?
Yes, this Wendy’s location in Guntersville, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Guntersville, AL?
The drive-through is open every day from 5:00 AM to midnight.
Does Wendy's in Guntersville offer breakfast options?
Yes, this location serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides through their app or website.
Is delivery available at this Wendy's location?
Yes, delivery is available through the Wendy's app or website where you can enter your address to confirm availability.
What payment methods are accepted at Wendy's Guntersville?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order online or through an app from Wendy's in Guntersville?
Yes, you can order using the Wendy's app available on the App Store or through their website order.wendys.com.
How can I contact Wendy's Guntersville for questions or feedback?
You can call (256) 582-7972, use live chat via their Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Is this Wendy's location currently open?
Yes, Wendy's in Guntersville is open and serving customers daily.
What nearby fast food options are available around Wendy's Guntersville?
Nearby you can find McDonald's and Taco Bell, good alternatives if you're looking for different fast food options.
Are there any nearby automotive services close to Wendy's in Guntersville?
Yes, near Wendy's you'll find Ramsey Auto Tint, B's Express Lube, and The Driving Factor Auto Sales for tinting, oil changes, and car sales.
What nearby places could I visit before or after dining at Wendy's in Guntersville?
You could visit Jonica's Bakery for some sweets or relax at salons like Tangerine Salon and Natural Body By Jane Salon nearby.