Wendy's

4.1
1066 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1701 Gunter Ave, Guntersville, AL
35976, United States

Hours

Reviews

4.1
1,066 reviews
5 stars
548
4 stars
284
3 stars
119
2 stars
38
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or improperly prepared, including undercooked burgers and cold fries.

Service Experience

Service quality varied significantly; some customers praised friendly staff while others reported rude or inattentive service.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some customers expressing concerns about hygiene.

Order Accuracy

Numerous customers experienced problems with incorrect orders, missing items, or poorly executed requests.

Positive Highlights

Despite the negatives, some customers had positive experiences, noting friendly staff, good service during busy times, and enjoyable food items like the Frosty.
  • NH
    Nekol harrell
    Nov 17, 2025
    2.0
    Slow and food wasn't fresh
  • HH
    Heather Hall
    Nov 7, 2025
    1.0
    Ordered on the app, arrived and waited in line 20 minutes just to ask about our order status. 50 minutes later finally got our mobile order. Watched other people come in, order on the app, and receive their food while we waited. Food was cold, dry, and mostly tastless. Coffee was cold and tasted burned and bitter. I'd give 0 stars if possible.
  • JY
    John Young
    Oct 29, 2025
    3.0
    Nice Wendy's, but just a typical fast food place.
  • BC
    Ben Capps
    Oct 18, 2025
    1.0
    Stopped in to get lunch and they first forgot my drink at the drive-thru then gave me the wrong drink. Then when I got the right drink, the Dr. Pepper tastes moldy for some reason and then they forgot to put the sauce in the bag and both cartons are flies were completely burnt.
  • DT
    D T
    Oct 9, 2025
    1.0
    Got a number 1 combo, single and a double combo, ff .. the fries were child and old, and the burgers were half child and just not very good at all! I go to Albertville and boaz wendys and live the good there, this location just didn't come through today. The service was unpolite and just a over all wish I had spent y money on lunch else where,

Frequently Asked Questions About Wendy's

Is #405 Guntersville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.