Wendy's

4.1
1070 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1701 Gunter Ave, Guntersville, AL
35976, United States

Hours

Reviews

4.1
1,070 reviews
5 stars
550
4 stars
285
3 stars
120
2 stars
39
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly service and rude interactions, with some praising the staff's attentiveness while others experienced long wait times and order mistakes.

Food Freshness

Many reviews highlighted issues with food being cold, stale, or improperly prepared, although some customers enjoyed fresh and hot meals.

Cleanliness

The cleanliness of the restaurant was noted positively by some, while others reported unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Several customers experienced problems with incorrect orders, including missing items and wrong food being served.
  • TC
    Tamara Crow
    Jan 1, 2026
    2.0
    The lady handing out the order just seemed miserable. If you work with customers you should honestly greet everyone with a smile because you want customers coming back not customers feeling like a inconvenience
  • AH
    Alice Harrington
    Dec 4, 2025
    5.0
    Love this Wendy's. Service was excellent.
  • RO
    Richard Osborne
    Nov 28, 2025
    3.0
    Well, the food was good. Online order. The app was a pain because we had an old credit card and had to update it. Couldn’t get it to stop going back to the old card. Finally got it through. When we got to give the order we told her we had an online order and it was silent for ever so we drove around. Then they handed out our food. We got a Cobb salad, two nuggets and two large chili. They hande d us the wrong bag and we got someone’s chicken sandwich. We went in. The manager was nice and made everything right and let us have the sandwich (but we are trying to eat low carb) Anyway, he made it right but our ordering ahead didn’t help.
  • NH
    Nekol harrell
    Nov 17, 2025
    2.0
    Slow and food wasn't fresh
  • HH
    Heather Hall
    Nov 7, 2025
    1.0
    Ordered on the app, arrived and waited in line 20 minutes just to ask about our order status. 50 minutes later finally got our mobile order. Watched other people come in, order on the app, and receive their food while we waited. Food was cold, dry, and mostly tastless. Coffee was cold and tasted burned and bitter. I'd give 0 stars if possible.

Frequently Asked Questions About Wendy's

Is #405 Guntersville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Guntersville, AL?

The drive-through is open every day from 5:00 AM to midnight.