Dairy Queen Grill & Chill

4.1
447 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
14471 US Hwy 431 S, Guntersville, AL
35976-2529, United States

Hours

Reviews

4.1
447 reviews
5 stars
224
4 stars
122
3 stars
50
2 stars
19
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restaurant, noting it was well-kept and tidy.

Food Quality

The food received mixed reviews; while some found it delicious and fresh, others reported issues with temperature and quality.

Service Experience

Customer service was inconsistent, with some staff being friendly and helpful, while others were reported as rude or unprofessional.

Ice Cream

The ice cream, particularly Blizzards, was frequently highlighted as a standout item, with many customers expressing satisfaction.

Order Accuracy

Several customers experienced issues with order accuracy, including receiving incorrect items or missing components.
  • LM
    Leticia Macneill
    Nov 12, 2025
    5.0
    It's Dairy Queen! Always fast and friendly service and the honey BBQ chicken tenders are my favorite and the strawberry cheesecake blizzard!
  • MG
    Michael Green
    Oct 8, 2025
    5.0
    This was one of cleanest Dairy Queens I have been in. The staff seemed like father, wife, and son. They were nice, thorough and respectful. Food was hot and very good along with being out on time!! I highly recommend...
  • GV
    Genna Van
    Sep 27, 2025
    4.0
    There I was. I had just finished grocery shopping, hungry, and ready to grab a quick bite to eat. I had already passed by Jack's and asked myself, "Why not give it a shot". I pulled into Jack's got to the Menu and was rather impressed. They had a wide variety of desserts, cheese curds, and I had heard they were really well known for their chicken strip meals so I ordered one of those. I get to the window to pay and glance to my right. I noticed another fast food restaurant right next door and thought maybe I'll try them next time im out and about and need a bite to eat. I lean my head back to read the sign better and behold.. the sign read Jack's... I glanced back in the window and noticed that the "Jack's" I was at had a surprising amount of Dairy Queen Decor and advertisements... Imagine how dumb I felt. 😂 my own idiocy aside the food was pretty good. The service was okay. Wouldn't call it welcoming but wouldn't say it was the worst. I will say its the best Jack's I've ever had from a Dairy Queen. 🤣
  • VB
    Velon and Sherry Brewer
    Aug 23, 2025
    5.0
    Got the M&M/ Oreo Blizzard... It was 😋😋 delicious! Went through drive thru.
  • RM
    Rebecca Macias
    Jul 16, 2025
    5.0
    Dairy Queen is always a treat! The ice cream is the bomb it is packed with flavor and so delish. A great stop for a sweet craving.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ cakes.

What are the opening hours for Dairy Queen Grill & Chill in Guntersville, AL?

The restaurant is open daily from 10:00 AM to 10:00 PM.