Many customers praised the cleanliness of the restaurant, noting it was well-kept and tidy.
Food Quality
The food received mixed reviews; while some found it delicious and fresh, others reported issues with temperature and quality.
Service Experience
Customer service was inconsistent, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Ice Cream
The ice cream, particularly Blizzards, was frequently highlighted as a standout item, with many customers expressing satisfaction.
Order Accuracy
Several customers experienced issues with order accuracy, including receiving incorrect items or missing components.
LM
Leticia Macneill
Nov 12, 2025
5.0
It's Dairy Queen! Always fast and friendly service and the honey BBQ chicken tenders are my favorite and the strawberry cheesecake blizzard!
MG
Michael Green
Oct 8, 2025
5.0
This was one of cleanest Dairy Queens I have been in. The staff seemed like father, wife, and son. They were nice, thorough and respectful. Food was hot and very good along with being out on time!! I highly recommend...
GV
Genna Van
Sep 27, 2025
4.0
There I was. I had just finished grocery shopping, hungry, and ready to grab a quick bite to eat. I had already passed by Jack's and asked myself, "Why not give it a shot". I pulled into Jack's got to the Menu and was rather impressed. They had a wide variety of desserts, cheese curds, and I had heard they were really well known for their chicken strip meals so I ordered one of those. I get to the window to pay and glance to my right. I noticed another fast food restaurant right next door and thought maybe I'll try them next time im out and about and need a bite to eat. I lean my head back to read the sign better and behold.. the sign read Jack's... I glanced back in the window and noticed that the "Jack's" I was at had a surprising amount of Dairy Queen Decor and advertisements... Imagine how dumb I felt. 😂 my own idiocy aside the food was pretty good. The service was okay. Wouldn't call it welcoming but wouldn't say it was the worst. I will say its the best Jack's I've ever had from a Dairy Queen. 🤣
VB
Velon and Sherry Brewer
Aug 23, 2025
5.0
Got the M&M/ Oreo Blizzard...
It was 😋😋 delicious!
Went through drive thru.
RM
Rebecca Macias
Jul 16, 2025
5.0
Dairy Queen is always a treat! The ice cream is the bomb it is packed with flavor and so delish. A great stop for a sweet craving.
What are the opening hours for Dairy Queen Grill & Chill in Guntersville, AL?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, this location is family-friendly and offers booster seats, high chairs, and is welcoming to children.
Is there seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has seating available for customers.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location offers a drive-thru service for convenient ordering and pickup.
Are restrooms available at Dairy Queen Grill & Chill?
Yes, restrooms are available for customers at this location.
How can I order from Dairy Queen Grill & Chill online?
You can place an order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/41712/.
Are there any nearby hotels where I can stay before or after visiting Dairy Queen Grill & Chill?
Yes, nearby hotels include Lakeview Inn, Hampton Inn Guntersville, Hampton by Hilton, Tennessee Valley Floating Condos, Regal Inn, Regal Inn Guntersville By OYO Hwy 431, and Super 8, all within a short distance.
What are some nearby dining options besides Dairy Queen Grill & Chill?
Nearby dining options include Jack's (fast food and burgers), JD's Grill (American and bar & grill), Lupita's Mexican Grill (Mexican and Tex-Mex), Wintzell's Oyster House (seafood and salad bar), Wentzel's (seafood and fast food), Brazos Restaurant (Mediterranean), Pizza Hut, and El Camino Real (Mexican and Latin American cuisine).
Are there any nearby recreational or outdoor activities close to Dairy Queen Grill & Chill?
Yes, Lake Guntersville State Park Golf Course and Guntersville Municipal Park Pier are nearby, offering golf and outdoor amusement activities. Spring Creek Marina and Rental is also close for boating and cabin rentals.