Dairy Queen Grill & Chill

4.1
451 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
14471 US Hwy 431 S, Guntersville, AL
35976-2529, United States

Hours

Reviews

4.1
451 reviews
5 stars
228
4 stars
122
3 stars
50
2 stars
19
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers experienced a mix of friendly and rude service, with some praising the fast and efficient staff while others reported negative interactions.

Food Quality

The food quality received mixed reviews; while many enjoyed the freshness and taste, others complained about inconsistencies and issues with specific items.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the overall dining experience.

Ice Cream

The ice cream, particularly the Blizzards, was frequently praised for its deliciousness and quality.
  • JL
    Jordanna Leann
    Dec 26, 2025
    5.0
    Fresh every. single. time. 11/10
  • BB
    Bridgett Bohanon
    Dec 20, 2025
    5.0
    We stopped in for a little ice cream after the basketball game. The service was fast and friendly and the blizzards were made to perfection! The Dairy Queen where we live shut down so Sonic is our only ice cream place…..it isn’t the same!! Blizzard over blast ANY DAY!!
  • LM
    Leticia Macneill
    Nov 12, 2025
    5.0
    It's Dairy Queen! Always fast and friendly service and the honey BBQ chicken tenders are my favorite and the strawberry cheesecake blizzard!
  • MG
    Michael Green
    Oct 8, 2025
    5.0
    This was one of cleanest Dairy Queens I have been in. The staff seemed like father, wife, and son. They were nice, thorough and respectful. Food was hot and very good along with being out on time!! I highly recommend...
  • GV
    Genna Van
    Sep 27, 2025
    4.0
    There I was. I had just finished grocery shopping, hungry, and ready to grab a quick bite to eat. I had already passed by Jack's and asked myself, "Why not give it a shot". I pulled into Jack's got to the Menu and was rather impressed. They had a wide variety of desserts, cheese curds, and I had heard they were really well known for their chicken strip meals so I ordered one of those. I get to the window to pay and glance to my right. I noticed another fast food restaurant right next door and thought maybe I'll try them next time im out and about and need a bite to eat. I lean my head back to read the sign better and behold.. the sign read Jack's... I glanced back in the window and noticed that the "Jack's" I was at had a surprising amount of Dairy Queen Decor and advertisements... Imagine how dumb I felt. 😂 my own idiocy aside the food was pretty good. The service was okay. Wouldn't call it welcoming but wouldn't say it was the worst. I will say its the best Jack's I've ever had from a Dairy Queen. 🤣

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ cakes.

What are the opening hours for Dairy Queen Grill & Chill in Guntersville, AL?

The restaurant is open daily from 10:00 AM to 10:00 PM.