Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,843 reviews
5 stars
894
4 stars
556
3 stars
539
2 stars
249
1 star
605
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews indicated that orders were often incorrect, with many customers receiving the wrong items or missing items altogether.
Staff Attitude
Feedback highlighted a lack of friendliness among staff, with some customers experiencing rude behavior and poor customer service.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and greasy floors, although some noted that the store was modern and clean.
Food Quality
While some customers enjoyed the food, there were complaints about food being cold, old, or poorly prepared.
- AMAmanda MajorNov 7, 20255.0McDonald’s restaurants aren’t always known for glowing reviews, and if you’ve ever walked a bag of food back inside from a drive through screw-up, you know exactly what I’m talking about. Between the fries, burgers, and nuggets, hold the cheese, add mayo, where’s the napkins and I need two more straws, a lot can go wrong. Bless their hearts- it’s a tough gig. The McDonalds on Gulf Shores Parkway deserves a pat on the back for jobs well done. We’ve had several drive though meals there while on vacation, and everything was AOK. The staff were polite and the food was classic McDonald’s fast food. Sometimes that’s exactly what you want- Mickey D cheeseburger, add extra onion, fries, Diet Coke, and a… hold on. Add a Chips Ahoy! Frappe!!! So this particular frappe is a limited time drink, not available at all McDonald’s, and some restaurants with the poster plastered on the window still don’t have it. This frappe won’t be around forever. But it sure was available when we went by the Gulf Shores Pkwy location, more than once, and it was clearly made with love! Starting with a mocha frappe base, they’ve added chocolate chip cookie-flavored syrup, whipped cream, and crushed Chips Ahoy! cookie pieces. It truly does taste like the cookies. Amazing! Best frappe evah! Stop by the Gulf Shores Parkway McDonald’s. Then head on down to the beach…
- CZCrisco ZillsNov 5, 20251.0I showed up at 10 minutes after 12 and they were closed even though their website said that they were open until 1 AM. All I wanted was a double quarter pounder with cheese and two large fries and no one ever came to the drive-through menu speaker even though all the lights are on, I saw people inside, and the sign was still lit up.
- TWTommy WattsOct 30, 20252.0Never gets the order right
- KCKyle Cunningham-ClarkOct 13, 20251.0My experience was same as others’ reviews. This McDonalds had the worst customer service I’ve ever experienced. It took over an hour, and still didn’t get my order right.
- CMC MOct 10, 20251.0Ordered on app at 9:36 and didn't walk away from counter until 10:06 with my food. Workers are not friendly at all. None of them know how to smile apparently. I had someone completely ignore me when I asked for something. If handing people condiments and cream and sugar is going to piss all the workers off maybe those things should be set out on a counter self serve. Everyone waiting around us was frustrated. Owner needs to get with the owner of McDonald's in Seabrook TX location and learn how it should be done. That one is just as busy and runs like a well oiled machine. Bad way to start out our first day of vacation
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 2000 Gulfshores Parkway?
McDonald's is open daily from 5:00 AM to 1:00 AM.
When is the delivery service available at this McDonald's location?
Delivery is available Monday to Thursday and Sunday from 5:30 AM to 11:45 PM, and on Friday and Saturday from 5:30 AM to 12:45 AM.
What are the drive-thru hours at this McDonald's?
The drive-thru operates daily from 5:00 AM to 1:00 AM.
What delivery and pickup options does McDonald's offer at this location?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at McDonald's Gulf Shores?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Does McDonald's Gulf Shores have WiFi and drive-thru services?
Yes, this location offers both WiFi and a drive-thru service.
Where is McDonald's located in Gulf Shores?
McDonald's is located at 2000 Gulfshores Parkway, Gulf Shores, AL 36542, USA.
What nearby places can I visit around McDonald's at 2000 Gulfshores Parkway?
Nearby points of interest include Gulf Shores Beach Alabama for relaxing on the beach, LibertyX Bitcoin ATM for cryptocurrency transactions, and several gas stations like Shell and BP for fueling up.
How can I use nearby transit or landmarks to find McDonald's in Gulf Shores?
You can find McDonald's easily near landmarks such as Gulf Shores Beach Alabama and close to convenience stores like Kangaroo Express and Circle K, which may help orient your visit or nearby errands.
Are there shopping and service options close to McDonald's Gulf Shores for a complete visit experience?
Yes, nearby you’ll find jewelry stores like Pandora Jewelry and Diamond Jewelers, real estate services such as Casey Sisianu Realtor and Mike Wiley Realtor, and other amenities like a bakery (Hope's Cheesecake) and Smoothie King for additional refreshments.