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Arby's

4.0
(1266 reviews)
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Business Details

1551 Gulf Shores Pkwy, Gulf Shores, AL
36542, United States
(251) 968-5688
http://www.arbys.com/locations/us/al/gulf-shores/1551-gulf-shores-pkwy/store-1962
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1551 Gulf Shores Pkwy, Gulf Shores, AL
36542, United States

Hours

Reviews

4.0
1,266 reviews
5 stars
616
4 stars
347
3 stars
148
2 stars
50
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some employees are praised for their friendliness and professionalism, others, particularly in management, are reported to be rude and unhelpful.

Food Quality

Food quality is generally good, with many customers enjoying the sandwiches and sides, though there are complaints about incorrect orders and cold food.

Wait Times

Customers frequently report long wait times, both in the drive-thru and inside the restaurant, leading to frustration.

Cleanliness

The restaurant is noted for being clean and organized, contributing positively to the dining experience.
  • AD
    Anthony Darr
    6 days ago
    2.0
    Slowest drive thru in town! And then they still screw up the order! 😠
  • LS
    Leslie Scott
    Feb 12, 2026
    5.0
    So friendly and amazing
  • RC
    Rence Cochran
    Feb 1, 2026
    5.0
    Amazing workers. You don't find that at most Arby's.
  • HH
    H. Hays
    Jan 25, 2026
    3.0
    Food took forever to get. Wife's chicken slider had no sauce. Only saving grace was the new apple pie shake.
  • OH
    Owen Holcomb
    Jan 3, 2026
    1.0
    Waited forever to get the most unenthusiastic, bored, and lazy person over the speaker. I ordered a #3 combo and instead of asking what I wanted to drink or what size just said “2nd window” and when I got there he didn’t even look at me just said the total and “#3 French dip just the sandwich” No receipt, no thank you. Just lazy workmanship (or lack thereof) out of the cashier. Tyrese was his name.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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