Arby's

3.8
877 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
909 Fort Dale Rd, Greenville, AL
36037, United States

Hours

Reviews

3.8
877 reviews
5 stars
370
4 stars
214
3 stars
136
2 stars
49
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, unresponsive staff, and poor management, leading to long wait times and incorrect orders.

Food Quality

Mixed reviews on food quality, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared items.

Cleanliness

Numerous complaints about dirty dining areas and restrooms, indicating a lack of proper maintenance and hygiene.

Staff Attitude

While some customers praised friendly staff, many others noted rude behavior and a lack of urgency among employees.
  • CF
    Cam Ferguson
    Jan 2, 2026
    2.0
    You could walk in here, apply for a job, change into Arby’s clothes, and cook your own food faster than you get it in this drive thru.
  • RL
    Rachel Korpan Lee
    Nov 29, 2025
    5.0
    This place was busy, but the two employees behind the counter were really kind and patient. Thanks for having such great employees!
  • DS
    dave stern
    Nov 24, 2025
    3.0
    Sandwich ok fries not too hot and very mediocre service
  • CF
    Corrine Fuller
    Nov 5, 2025
    3.0
    Ok
  • CC
    Christy
    Oct 12, 2025
    1.0
    All of the food was cold! We waited a while on the food so hoped everything would be hot and fresh. We had an order of large curly fries, a Chicken Bacon and Swiss sandwich, and a Chicken Cordon Bleu sandwich. The chicken and buns were cold, cheese wasn’t melted, and bacon was hard as a rock. We did not return the food because we were traveling and had already left. Be sure to check your food!