Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and poor customer service.
Order Accuracy
There are frequent complaints about incorrect orders, with customers expressing frustration over missing items and wrong food.
Food Quality
Food quality varies significantly; while some customers enjoy hot and fresh meals, others report cold, overcooked, or poorly prepared food.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but others mention dirty tables and poor hygiene standards.
Speed of Service
Service speed is inconsistent, with some customers experiencing quick service while others report long wait times for their orders.
LL
LorieJane Ledbetter
Nov 17, 2025
1.0
This place is terrible! Management is rude. The one in the front this morning is lucky I did not push the order on the floor!
KO
Kim Odom
Nov 13, 2025
5.0
Fast service
Very friendly.
FS
Faith Smith
Nov 12, 2025
4.0
Restrooms need sone attention
CC
Christian
Oct 30, 2025
1.0
Ordered one small fry online and was waiting in the curbside pickup spot for like 20 minutes
AC
Ashley Campbell
Sep 29, 2025
3.0
It’s a hit or miss on whether you order will be correct and if your food is edible or not