Dunkin'

Reviews

• CP

  Claudia Poe

  Dec 21, 2025
  1.0
  Sat at the window for 10 minutes after waiting in line forever, staring at my completed order just sitting on the counter while my drinks melted. I waved. You saw me. You ignored me. During this, you had no problem serving multiple customers inside. Then, when you finally decided to acknowledge me, you had the audacity to ask for a tip. For what? Ignoring me? Sure, the food isn't burnt and inedible anymore, so that's an improvement. But the customer service is still awful. A simple "please wait a minute" would've been fine, except my order was already done and I was left sitting there watching it. All I wanted to do was pay and leave. Instead, I got ignored, had my time wasted, and was still asked to tip. Unreal.
• JW

  jennifer wade

  Dec 10, 2025
  1.0
  Absolutely terrible service. the lady who took my order had the worst attitude. she would laugh when i ordered something and acted like what i ordered isn’t on the menu making me seem dumb. never told me to pull around, told me the total, NOTHING. went silent for 5 minutes while i sat there waiting for her to say something. then came back on and said “are you done….” as i had been done 5 minutes ago and had already said “that’s it.” once i finally pull around another girl is at the window laughing at me again like i'm dumb. handed me my food with a attitude and got pissed when i didn’t tip for their horrible customer service. i’ve never once had a good interaction with this dunkin. something is ALWAYS wrong and they get so mad when you say something. It seems everyone on here can say the say thing about the service. i will never go to this location again. find better employees.
• GR

  Gaige Roberson

  Dec 6, 2025
  1.0
  The manager on duty around noon on dec 6th was so rude. The owners should really reconsider who they let run the place. Will not be going back to such an unwary and unhappy place. You can tell she makes the lives of all the staff worse because they were all in a bad mood. But she was the worst.
• AL

  Azya lewis

  Nov 29, 2025
  5.0
  I walked in Dunkin and was served by this lady named germanda she was so sweet and professional but it was this other store manager who was very rude and loud yelling and cussing being very nasty on what looked like the headset to the drive thru she said she doesn’t wanna serve anybody and don’t have anything food
• AW

  Austin Willis

  Nov 29, 2025
  5.0
  Germanda greeted me with such a warm smile and friendly attitude that it truly brightened my day. Her positive energy made me feel welcome and set the tone for a great experience. Thank you for going above and beyond to make people feel valued!

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