Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Food Consistency
Many customers noted inconsistencies in food quality and order accuracy, with complaints about cold food and incorrect orders.
Management Issues
Several reviews highlighted poor management practices, including lack of responsiveness to customer complaints and inadequate staff training.
Operational Hours
Customers expressed frustration over inconsistent operational hours, with many reporting that the lobby is often closed and service is denied before advertised closing times.
Pricing Concerns
There are complaints about high prices for food items, with some customers feeling that the value does not match the cost.