Business Details
About
Mexican Restaurant
Chipotle Gardendale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
4.0
171 reviews
5 stars
103
4 stars
20
3 stars
13
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing undercooked or poorly prepared meals, while others praised the freshness and taste.
Service Issues
Several reviews highlighted poor customer service, including rude staff interactions and slow service, although some customers noted friendly and efficient service.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices relative to portion sizes and food quality, leading to complaints about value for money.
Cleanliness
While some customers found the restaurant clean and well-maintained, others reported issues with cleanliness, particularly in the dining area and bathrooms.
Order Accuracy
Numerous reviews mentioned problems with order accuracy, including missing items and incorrect modifications, leading to frustration among customers.
- UUUnderGroundBooking UGBNov 12, 20251.0Love the food but they SCAM their customers. I just ordered a burrito with EXTRA CHICKEN & it was full of rice. $20+ for a burrito I expect it to be perfect & exactly what I ordered. Yalls business won't last very long taking advantage of your customers. This wasn't the first time having this issue. Terrible!
- TAThe Book Of AbbyNov 9, 20252.0I've never eaten Chipotle before so this was my first experience. The restaurant was clean and organized. The employees were kind, and there were three of them. The food however was my least favorite part. The vegetables and the rice were fresh, but the meat look like it had been dehydrated and then added back to water and dehydrated again. I ordered the chicken and it almost looked like jerky. Another thing was the price. For one chicken bowl and a drink it was $20. You get more food, fresher food, and better food, from the food truck in morris. I had always heard Chipotle was life, lol, but it's not. It's really expensive taco bell.
- DPDavid ParkerOct 16, 20255.0The line associate was quick and efficient. He was generous with scoops as requested. The food was delicious.
- LILara IanovSep 13, 20255.0The best Chipotle location!
- ZLZellenar LyonsSep 2, 20251.0The worst food I ever had , my family & i threw away 90%of our meals. Food was cold and lack seasoning.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Gardendale offer?
Chipotle Mexican Grill in Gardendale offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 616 Gayle St?
Chipotle Mexican Grill in Gardendale is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Gardendale, AL?
It is located at 616 Gayle St, Gardendale, AL 35071, United States.
Can I order from Chipotle Gardendale online or via an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Gardendale for inquiries?
You can reach Chipotle Gardendale by phone at +1 659-246-1040 or email at AL.3739.Gardendale@chipotle.com.
Does Chipotle Gardendale have a loyalty or rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Are there any nearby dining options besides Chipotle Mexican Grill in Gardendale?
Nearby dining options include Olive Garden, LongHorn Steakhouse, Moe's Southwest Grill, and Starbucks which offer a variety of cuisines such as Italian, American, Tex-Mex, and coffee shop fare.
What beauty and wellness services are available near Chipotle in Gardendale?
Nearby you can find Magnolia Nail Salon, Benefit Cosmetics BrowBar, Elevated Therapeutic Massage, and Ulta Beauty for beauty and wellness services.
If I need dental or medical services near Chipotle Gardendale, where can I go?
Nearby options include Sage Dental of Gardendale, Aspen Dental, and Motto Clear Aligners for dental care, plus Mercy Animal Hospital for veterinary services.
Are there any nearby banks or insurance agencies near Chipotle Gardendale?
Yes, nearby banks and agencies include First Commercial Bank, Family Security Credit Union, Allison Agency, Farmers Insurance - Justin Gurley, and The Gurley Agency.