Inconsistent food quality reported, with some customers experiencing overcooked or cold dishes, while others praised the taste and freshness.
Service Issues
Service quality varied significantly; some customers highlighted excellent service, while others faced long waits and inattentive staff.
Atmosphere
The restaurant is often described as lively and family-friendly, but some found it too loud for comfortable conversation.
Customer Loyalty
Many customers expressed strong loyalty to the restaurant, citing positive past experiences and specific servers they enjoyed.
Health Concerns
Several reviews mentioned food safety issues, including reports of food poisoning and unsanitary conditions.
KK
Keith
2 days ago
1.0
Not impressed. This wouldn't have been an issue if i had not had my young child with me.but as an responsible parent my main priority when he is with me is for me to take care of him....we had to wait to be seated which is fine they were busy,we sat down our waiter did not write down our order, because he was such a great waiter...so after 30 min and watching 4 other people get their food ,people who can in after us,we had an issue....I explained my concern to our waiter and immediately begin to say we are busy let me go see what is taking them so long then he comes with a pencil and piece of paper to take our order I told him no we're done go get the manager now the manager came out they did Apologize they did offer to make it right I told him no there was no need I was done with it over it I had been waiting and I had a child to get fed and take care of and it was unacceptable we left we ain't got Chick-fil-A
I would suggest to the waiter to take responsibility for his actions faults and screw-ups and not blame it on someone else so not only are you irresponsible but you want to lie and put your mistake off on someone else
CH
Cannon H
Nov 17, 2025
5.0
The staff is solid and the food comes out quick.
BC
Brandy Combs
Nov 1, 2025
1.0
We’ve been here about 3-4 times and everytime before today was amazing. Had this been our first visit we would not be back. But we know yall can do much better than what was done today. Today we waited almost an 1.5 hours total for our food. While being ERY hungry. We ordered a burger w/ fries. And the choose 4 appetizer. The appetizer came out with the burger and the appetizer wasn’t what we ordered. All 4 items were none of what we ordered . The burger and fries were cold and fries were also hard. Our server had the order remade and that took another 20-30 min. So that made 1.5 hours of waiting on food. She was very apologetic etc. and the food finally came out and we expected a manager to come over or something but they never did. We would have appreciated something on our ticket being comped at the least. But nothing was. After an 1.5 hours of waiting on food and food being wrong/cold etc the least the manager could have done is go to the table and offer an appetizer for the next visit or something. Very disappointed in this visit . Do better . Not on your A game today
SJ
Shamika Joshua
Oct 18, 2025
5.0
Great place but wings are to big but waiter was awesome and drinks was good.
KD
KATINA DAVIS
Sep 18, 2025
1.0
Service was horrible took forever to get our food caught food poisoning soon after I left and still haven’t fully recovered since
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Gardendale serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the opening hours for Buffalo Wild Wings in Gardendale?
The restaurant is open Monday through Wednesday and Sunday from 11:00 AM to 10:00 PM, on Thursday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Where is Buffalo Wild Wings located in Gardendale?
Buffalo Wild Wings is located at 2505 Caufield Drive, Gardendale, AL 35071.
Can I find Buffalo Wild Wings online to check their menu or offers?
Yes, you can visit their official page at https://www.buffalowildwings.com/locations/us/al/gardendale/2505-caufield-drive/sports-bar-987/ for menu, offers, and more information.
What categories describe the Buffalo Wild Wings location in Gardendale?
It is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
What is the contact phone number for Buffalo Wild Wings in Gardendale?
You can call Buffalo Wild Wings at +1 205-631-7646.
Are there any popular cafes or places to get coffee near Buffalo Wild Wings?
Yes, Panera Bread is nearby, offering a cafe atmosphere with coffee, salads, sandwiches, and soups, making it a great spot to visit before or after your meal at Buffalo Wild Wings.
What other restaurants are located close to Buffalo Wild Wings in Gardendale?
Nearby restaurants include Shoney's, Panera Bread, and Taco Bell, providing a variety of dining options for visitors in the area.
Is there any place nearby where I could get sports or hunting supplies?
Wood's Trading Company, a sporting goods store specializing in hunting and fishing supplies, is close to Buffalo Wild Wings, perfect for customers interested in outdoor activities.
Are there services nearby for health or emergency needs near Buffalo Wild Wings?
Yes, nearby health and emergency services include the UAB Freestanding Emergency Department of Gardendale and Women's Health Specialists of Birmingham, offering medical and emergency assistance if needed.