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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gadsden, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 354 East Meighan Blvd for the ultimate SONIC experience!
Customers frequently reported long wait times for orders, often exceeding 20 minutes, even during slow periods.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Employee Attitude
While some employees were praised for their friendliness, numerous reviews mentioned rude or unprofessional behavior from staff.
Food Quality
Several customers expressed disappointment with the quality of food, citing cold or poorly prepared items.
Cleanliness
There were complaints about the cleanliness of the restaurant and unsanitary practices observed by customers.
MM
Maxwell
Dec 29, 2025
2.0
removed majority of the car-pull-ins and staff seemed uninterested in helping when we pulled into the drive through, and refused to elaborate on things they mentioned. so overall, good food good wait time bad staff service. also the machines are awful and you have to scream over the loud speakers for 5 minutes or manually order to get 4 items.
SW
Samuel Whelchel
Dec 20, 2025
1.0
By far the worst sonic in NE Alabama, I have never had good service, or my food come out correct the first time. I came by here, placed my order on the app like usual, sat in the curbside for over 10 minutes before pressing the button, only for the attendant to say they were only taking drive through orders then turned off the microphone before I could respond…
KM
Kelly Manord
Dec 19, 2025
1.0
The person that speaks was extremely rude
LS
LeighAnne Seay
Dec 13, 2025
1.0
I went to the drive through at 10:15 and no one spoke. I drove back around ,again nothing. I went to a stall and pushed the red button, nothing. I waited and pushed the button again. This time a woman practically barked at me that they were drive through only. I went back to the drive through and placed my order for a water with extra cherry and a shot of vanilla. I got to the window to pay and the woman apologized for the wait saying that they didn't open until 10:15. Crazy, because the sign on the drive through said 10:00 as did the website and Google. Now to the drink. I'm glas it wasn't expensive, because it was bad. There was very little flavor and it tasted a bit like just carbonation. Never again will I visit the Sonic in Gadsden.
LH
Leigha Hall
Nov 7, 2025
1.0
I ordered the seasonal peppermint brownie bark shake and they did not put the brownies in it!