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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gadsden, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 354 East Meighan Blvd for the ultimate SONIC experience!
Numerous reviews highlighted consistently poor customer service, with reports of rude staff and long wait times.
Food Quality
Customers frequently complained about cold, poorly prepared food and missing items from orders.
Operational Issues
Many customers noted operational inefficiencies, such as non-functioning kiosks and limited service options, contributing to a frustrating experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their kindness and professionalism.
SJ
Steven Jones
3 days ago
1.0
There is always a problem with this store. I would recommend using the one in Attalla or Hokes Bluff if you want reliable food service.
CW
Christina whitaker
Feb 17, 2026
1.0
If I didn’t have to leave a star I wouldn’t. Employees very unprofessional having a smoke out on patio seating. Vulgar language and the food….worst Sonic I have ever had. Definitely won’t be back!
TF
Tony Farmer
Feb 9, 2026
1.0
The lady at speaker was really rude. Then we get to the window a black lady had came from outside and literally stuck her down her shirt in front of the window were me and my wife could see her do this. So we drove off and will not be back.
MM
Maxwell
Dec 29, 2025
2.0
removed majority of the car-pull-ins and staff seemed uninterested in helping when we pulled into the drive through, and refused to elaborate on things they mentioned. so overall, good food good wait time bad staff service. also the machines are awful and you have to scream over the loud speakers for 5 minutes or manually order to get 4 items.
SW
Samuel Whelchel
Dec 20, 2025
1.0
By far the worst sonic in NE Alabama, I have never had good service, or my food come out correct the first time. I came by here, placed my order on the app like usual, sat in the curbside for over 10 minutes before pressing the button, only for the attendant to say they were only taking drive through orders then turned off the microphone before I could respond…
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