McDonald's

3.7
1976 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 N 12th St, Gadsden, AL
35901, United States

Hours

Reviews

3.7
1,976 reviews
5 stars
761
4 stars
481
3 stars
349
2 stars
140
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful employees.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold, overcooked, or incorrect orders.

Speed of Service

While some reviews highlighted fast service, others noted long wait times and slow order fulfillment.

Cleanliness

Several customers mentioned cleanliness issues, particularly in the bathrooms and dining area.

Order Accuracy

A significant number of reviews indicated frequent mistakes with orders, leading to customer frustration.
  • EM
    Emily Marzilli
    4 days ago
    3.0
    The music was absolutely awful and totally killed the atmosphere… 6 songs on repeat was exhausting to listen to. I stopped coming in for a meals, hopefully they change their playlist. I came by to get some coffee and breakfast every morning for a week. The staff were great, food was good. But please, no one wants to hear about hallelujah while eating a Big Mac.
  • JN
    Jim Napier
    Dec 20, 2025
    1.0
    I don't recommend this place. No quality control
  • JI
    James Ivy
    Dec 18, 2025
    3.0
    I made a mistake in ordering a Breakfast Bagel as they have 2 meat options now which was unknown to me, I returned to replace the bagel as it was sausage assuming they put the wrong meat in, it seems they were unhappy with my confusion and replaced it with a very over sauced bagel. The only way to describe it was soup it was outlandish. So I was left without breakfast that morning :( I'm sorry it's been a 1 meat option for decades
  • AC
    Amber Collard
    Dec 14, 2025
    1.0
    Some of the worst food has come out of this restaurant. Their oil is usually always old. Fries are undercooked or already dead before they give them to you. I don't think I've ever gotten a sandwich from them that actually tasted good. Whether the chicken is dry or the hamburger patty is cold and dry. To the steak on the bagels being overcooked and tough or zero seasoning. They never actually toast the bagel so you're just eating what seems to be a stale bagel. I'm honestly disappointed at every trip I've ever had to make to this restaurant just because it's the closest to the house. At this point everybody should just save their money and stop going.
  • KR
    Kathleen Ransom
    Dec 10, 2025
    1.0
    I ordered the BbQ.Plane..no pickles no onion..It had a whole can what seemed like of BB SAUSE..I RETURNED IT..ALL THE WORKERS ARE SO SWEET AND ENGAGING..BUT THE YOUNG LITE SKIN MANAGER WAS SOOOOOO NASTY AND BITTER..THE SODA MACHINE NASTY ..YOUR FRONT DOOR NEEDS CLEANING AND IM NEVER GOING BACK.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 200 N 12th St, Gadsden, AL?

The McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.