Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful employees.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold, overcooked, or incorrect orders.
Speed of Service
While some reviews highlighted fast service, others noted long wait times and slow order fulfillment.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the bathrooms and dining area.
Order Accuracy
A significant number of reviews indicated frequent mistakes with orders, leading to customer frustration.
EM
Emily Marzilli
4 days ago
3.0
The music was absolutely awful and totally killed the atmosphere… 6 songs on repeat was exhausting to listen to. I stopped coming in for a meals, hopefully they change their playlist.
I came by to get some coffee and breakfast every morning for a week. The staff were great, food was good. But please, no one wants to hear about hallelujah while eating a Big Mac.
JN
Jim Napier
Dec 20, 2025
1.0
I don't recommend this place. No quality control
JI
James Ivy
Dec 18, 2025
3.0
I made a mistake in ordering a Breakfast Bagel as they have 2 meat options now which was unknown to me, I returned to replace the bagel as it was sausage assuming they put the wrong meat in, it seems they were unhappy with my confusion and replaced it with a very over sauced bagel. The only way to describe it was soup it was outlandish. So I was left without breakfast that morning :( I'm sorry it's been a 1 meat option for decades
AC
Amber Collard
Dec 14, 2025
1.0
Some of the worst food has come out of this restaurant. Their oil is usually always old. Fries are undercooked or already dead before they give them to you. I don't think I've ever gotten a sandwich from them that actually tasted good. Whether the chicken is dry or the hamburger patty is cold and dry. To the steak on the bagels being overcooked and tough or zero seasoning. They never actually toast the bagel so you're just eating what seems to be a stale bagel. I'm honestly disappointed at every trip I've ever had to make to this restaurant just because it's the closest to the house. At this point everybody should just save their money and stop going.
KR
Kathleen Ransom
Dec 10, 2025
1.0
I ordered the BbQ.Plane..no pickles no onion..It had a whole can what seemed like of BB SAUSE..I RETURNED IT..ALL THE WORKERS ARE SO SWEET AND ENGAGING..BUT THE YOUNG LITE SKIN MANAGER WAS SOOOOOO NASTY AND BITTER..THE SODA MACHINE NASTY ..YOUR FRONT DOOR NEEDS CLEANING AND IM NEVER GOING BACK.
What are the regular business hours for McDonald's at 200 N 12th St, Gadsden, AL?
The McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer a drive-thru service and what are the hours?
Yes, the drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on iOS and Android, or through their online ordering links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's support curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
Is free WiFi available at this McDonald's?
Yes, WiFi is one of the services offered at this location.
What nearby stores can I visit before or after dining at McDonald's?
You can visit Dollar General for discount goods and arts and crafts, The Station By The Tracks for antiques and gifts, or Farmers Market at Nomad Homestead Supply for fresh produce and groceries.
Are there automotive services near this McDonald's?
Yes, nearby automotive services include Gadsden Tires, Quality Muffler Center, Quality Transmission Service, and C and J Services for repairs and parts.
What options are there for financial services near McDonald's?
Nearby financial services include Western Union for money transfers, LoanMax Title Loans, TitleMax Title Loans, and Local Finance and Tax Services for various financial needs.