Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
976 reviews
5 stars
472
4 stars
232
3 stars
119
2 stars
37
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and unprofessional staff behavior.
Food Quality
Many reviews highlighted inconsistent food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Friendly Staff
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
Product Availability
Customers frequently mentioned that the location was out of various menu items, leading to disappointment.
- ALAmanda LarimoreOct 29, 20255.0People here were nice. Took awhile to get our food. Thank you unknown customer for not wanting your strawberry butterfinger blizzard! It was delicious! Lol
- PVPatricia ValdesSep 29, 20255.0Came for a banana split, that was so delicious and hit the right spot! My fur baby got a pup cup too which she enjoyed.
- RJRay JonesSep 19, 20255.0Hostess was extremely nice
- SWS W.O.Sep 18, 20251.0I'm really guessing at food taste, etc. Called to inquire about an ice cream cake order for my mom next week. Got a voice-mail and 3 choices. 1st was to place an order to go.. but I needed to inquire about size, costs, and details. So, I pressed 1. Then another voice-mail stating they're too busy to take a call but I could leave a message. Didn't want a call back bc I wanted to surprise her. Honestly, if you're to busy to answer a call then how can you be trusted to make a special cake order. My mom has fond memories of a DQ in Anniston spanning 67 yrs ago. I hate that I couldn't get a simple, small, choc, ice cream cake w choc icing for her 89th bday. Shame on the economy forcing cuts in staffing and the most important business necessity needs. At least I HOPE that's what it was caused by instead of laziness and customer UN-appreciation. Won't be wasting time or $ at DQ since they can't be bothered with me.
- KFKayleigh FranklinAug 31, 20254.0Hey! I came to this DQ about 1 month ago and the ice cream was delish! I got a vanilla cone dipped in chocolate and it was so so good, if you have never been to this particular DQ you have to try it the service and food is amazing :)
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and their famous Blizzard® Treats.
What are the operating hours of Dairy Queen Grill & Chill?
They are open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on major holidays such as November 27, 2025 (Thanksgiving), and December 25, 2025 (Christmas).
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they have a drive-thru, indoor seating, and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, offers booster and high chairs, is wheelchair accessible, and provides restrooms.
Can I order online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and access exclusive mobile deals by downloading their app.
Where is Dairy Queen Grill & Chill located?
It is located at 415 E Meighan Blvd, Gadsden, AL 35903-1050, USA.
What nearby restaurants can I visit around Dairy Queen Grill & Chill?
Nearby you can find restaurants like Captain D's (seafood), Panda Express (Chinese fast food), Wendy's, Burger King, Whataburger, Popeyes, KFC, Taco Bell, Panera Bread, Krispy Kreme, Jimmy John's, Moe's Southwest Grill, and Pizza Hut.
Are there any nearby automotive services around Dairy Queen Grill & Chill?
Yes, nearby automotive services include Team One Automotive Group, Kevinsdeals, Team One Chevrolet of Gadsden Service Center, Chevrolet of Gadsden, Team One Auto Body Paint and Collision Center, and Car Sales by Chris.
Which nearby shopping and health services can I explore near Dairy Queen Grill & Chill?
You can visit Shoe Carnival for shoe retail, Aspen Dental for dental services, American Family Care for medical needs, Beaute Nail Spa for beauty services, and The Joint Chiropractic for chiropractic care.