Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.9
1,249 reviews
5 stars
668
4 stars
220
3 stars
124
2 stars
63
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times for food and drinks, and inattentive staff.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about portion sizes and missing items.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Management Concerns
Frequent mentions of poor management and lack of oversight, leading to operational inefficiencies and customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific servers for their excellent service and highlighted enjoyable food experiences.
- MHMargret HickmanNov 12, 20252.0We have eaten at this restaurant twice and both times was a bad experience for us. The first time we went in to eat, gave them our order and waited 30 minutes. We finally asked how much longer for our hamburgers and they admitted the order was lost. How do you lose an order? We are senior citizens and we eat out fairly regular. This has never happened at other restaurants. The second time, which was recently, the order came out to us pretty fast, but we got no silverware. We had to wait for the waitress to come back around to ask for silverware. Then the wings we ordered were so hard we couldn’t eat them! Totally overcooked. We will never go back there.
- MSMichael ShekelsNov 3, 20253.0Very slow to be seated, no one at the hostess desk. Waited 30 minutes to talk to someone, then once seated took about an hour and 15 minutes to get food. The Onion Ring appetizer had like 4 pieces on it which isn't a lot considering its $9.99. Waitress was super kind and the issues were in no way her fault. Seems to be a management issue.
- KDkevin davisNov 1, 20251.0This location has really fell off. Filthy and the staff are terrible. Waitress took our order, brought our drinks, came back an hour later with our bill. Never brought our food or refilled drinks, no silver ware napkins or a check up. Seemed surprised we never got our food. The only reason we stayed as long as we did was because someone else brought our appetizer. No manager anywhere. Filed a complaint thru the app. Won’t be back
- JSJohnny StatonNov 1, 20251.0We tried to order online could not get website to work finally just had to call order in for pickup got home with food drinks were unsweetened tea they were supposed to be sweet the bone in wings obviously had been under a heat lamp for a long time we were missing an order of fries the fries we did get were old and hard the cheeseburger was not good the food was just terrible we will never eat their again this was the Gadsden location we were very disappointed.
- AGAdam GoldenOct 27, 20255.0Jamie did an outstanding job! She was very attentive and made stellar suggestions. The food was surprisingly perfect. Cauliflower wings (suggestion) were great, hatch Chile burger was juicy and delicious. First time at BWW in a decade. Just got put on our list of favorites and will make it a point to return. GREAT JOB!!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Gadsden specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings at 91 East Chestnut Street?
Buffalo Wild Wings is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:59 PM on Friday and Saturday.
What is the address and contact number for Buffalo Wild Wings in Gadsden?
The address is 91 East Chestnut Street, Gadsden, AL 35903. The main phone number is +1 256-467-4540.
Where can I find more information or updates about Buffalo Wild Wings in Gadsden online?
You can visit their official website at https://www.buffalowildwings.com/locations/us/al/gadsden/91-east-chestnut-street/sports-bar-1570/ or their Facebook page at https://www.facebook.com/119039006158869.
What categories of dining experience does Buffalo Wild Wings in Gadsden offer?
Buffalo Wild Wings operates as a chicken wings restaurant, sports bar, and takeout restaurant.
Is Buffalo Wild Wings located near any parks or recreational areas in Gadsden?
Yes, Buffalo Wild Wings is near Riverwalk at Coosa Landing, which is a park and sports and recreation venue by the river, perfect for visiting before or after your meal.
Are there notable event or concert venues near Buffalo Wild Wings in Gadsden?
Yes, The Venue at Coosa Landing and The Amp are nearby event and music venues where you might enjoy concerts and performances around your visit.
What shopping options are available near Buffalo Wild Wings in Gadsden?
Nearby shopping includes Kmart for electronics, Dollar General for discount goods, and Gadsden Collector Con for toys and hobbies, providing a variety of retail experiences close by.
Can I access emergency services or public offices close to Buffalo Wild Wings in Gadsden?
Yes, nearby public services include the Gadsden Police Department, Gadsden City Hall, and Gadsden/Etowah County Emergency Management Agency, which might be useful to know for community support needs.
Does Buffalo Wild Wings have a presence on Yelp or other review platforms?
Yes, Buffalo Wild Wings in Gadsden has a Yelp page accessible via their official listing for customer reviews and ratings.