Customers frequently reported slow service, long wait times for food and drinks, and inattentive staff.
Food Quality
Mixed reviews on food quality; some praised the taste while others complained about cold, overcooked, or poorly prepared items.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness.
Management Issues
Customers noted a lack of visible management and poor handling of service issues, contributing to overall dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific servers and enjoyed the food.
BR
Bryan Roberts
1 day ago
1.0
1. Wayyyyyyy to slow. Avoid this place as you will wait hours before even getting an appetizer and it's cold. The one time I complained we were met with aggressive responses about the server having to serve all of us. (Party of 6)
2. I gave them as second chance and it was the same thing. Asked for a diet drink got brought a normal one. I stopped coming to buffalo wild wings and tried to give them a chance but it's the same thing at most of them. However this was the worst possible one I've been to. At the time of writing this I have been here over an hour and a half and yet to even have my drink refilled or food.
Super disappointed with this place. Ruined the celebration we were having
AN
Alise Neal
Jan 3, 2026
5.0
I had the best time with my family here. The food and staff were amazing. The Manager Jessica was very friendly and checked on us. I will most definitely be back.
SJ
Serena Jones
Jan 3, 2026
5.0
The food was really good. The service was great and the drinks were well made. This is my first time back in over a year and I can say I will definitely be back again.
SP
S P
Jan 3, 2026
5.0
I would give it 10 stars if I could. This is a normal spot for my husband and me, but this past time was even better! The waitress was kind and always came by to check. The food was some of the best I have had in ages. I'll be back soon for sure!!!
BN
Brittany Norton
Jan 3, 2026
5.0
Wonderful service and excellent wait staff.. got my food in no time the general manager was very professional and came to the table as well ….unlike the one in Oxford Alabama location I never got my food and just left and saw the waitress once in an hour
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Gadsden specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings at 91 East Chestnut Street?
Buffalo Wild Wings is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:59 PM on Friday and Saturday.
What is the address and contact number for Buffalo Wild Wings in Gadsden?
The address is 91 East Chestnut Street, Gadsden, AL 35903. The main phone number is +1 256-467-4540.
Where can I find more information or updates about Buffalo Wild Wings in Gadsden online?
You can visit their official website at https://www.buffalowildwings.com/locations/us/al/gadsden/91-east-chestnut-street/sports-bar-1570/ or their Facebook page at https://www.facebook.com/119039006158869.
What categories of dining experience does Buffalo Wild Wings in Gadsden offer?
Buffalo Wild Wings operates as a chicken wings restaurant, sports bar, and takeout restaurant.
Is Buffalo Wild Wings located near any parks or recreational areas in Gadsden?
Yes, Buffalo Wild Wings is near Riverwalk at Coosa Landing, which is a park and sports and recreation venue by the river, perfect for visiting before or after your meal.
Are there notable event or concert venues near Buffalo Wild Wings in Gadsden?
Yes, The Venue at Coosa Landing and The Amp are nearby event and music venues where you might enjoy concerts and performances around your visit.
What shopping options are available near Buffalo Wild Wings in Gadsden?
Nearby shopping includes Kmart for electronics, Dollar General for discount goods, and Gadsden Collector Con for toys and hobbies, providing a variety of retail experiences close by.
Can I access emergency services or public offices close to Buffalo Wild Wings in Gadsden?
Yes, nearby public services include the Gadsden Police Department, Gadsden City Hall, and Gadsden/Etowah County Emergency Management Agency, which might be useful to know for community support needs.
Does Buffalo Wild Wings have a presence on Yelp or other review platforms?
Yes, Buffalo Wild Wings in Gadsden has a Yelp page accessible via their official listing for customer reviews and ratings.