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Whataburger

4.0
(4258 reviews)

Business Details

1601 MAIN ST, FULTONDALE, AL
35068, United States
(205) 849-2933
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1601 MAIN ST, FULTONDALE, AL
35068, United States

Hours

Reviews

4.0
4,258 reviews
5 stars
2,152
4 stars
850
3 stars
429
2 stars
202
1 star
438

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for food, particularly in the drive-thru, with some experiencing waits of 20-40 minutes.

Food Quality

While some customers praised the food as hot and delicious, others received cold or incorrect orders, leading to dissatisfaction.

Customer Service

Mixed feedback on staff attitude; some customers appreciated friendly service, while others encountered rude or unhelpful employees.

Cleanliness

Several reviews noted that the location was clean, but there were also mentions of unsanitary conditions in certain areas.
  • ET
    Elijah Torrez
    Feb 24, 2026
    1.0
    I’m extremely disappointed with the service and order accuracy at this Whataburger location. I waited 25 minutes in the drive-thru, which is already excessive, but the bigger issue is that the order was completely wrong. I ordered a Sweet & Spicy Bacon Burger on Texas toast, large combo with a drink. I even verified the order at the window, and the employee confirmed it was correct. When I received my food, I noticed I was given a medium fry instead of a large. I went inside, politely explained the issue, and they corrected the fries with no problem. Unfortunately, once I got home, I realized the bigger mistake: the burgers were completely wrong. Instead of my order, I received two single-patty burgers on regular buns with ketchup. The only thing they got right was the drink. It’s incredibly frustrating to wait that long, double-check your order, and still end up with something totally different. What makes this worse is that this is not a one-off issue—this is probably the fifth problem I’ve had with this location, and I’ve reached my breaking point. I grew up with Houston, Texas Whataburgers that delivered service and quality that could rival Chick-fil-A. Now living in Alabama, I keep hoping for that same experience, but this location doesn’t come close. Management seriously needs to reflect on training, order accuracy, and drive-thru efficiency. Loyal customers shouldn’t have to gamble on whether they’ll get the correct food after waiting nearly half an hour. I’ve had enough.
  • LR
    LaNae R
    Feb 21, 2026
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Friendly employees! Greeted upon entry! This restaurant was packed when we stopped for a quick bite for lunch while traveling. I had the fish sandwich and it didn't disappoint me at all! Freshly prepared, wasn't a sloppy mess. Great job 👏🏾
  • PN
    Penny Natt
    Feb 18, 2026
    5.0
    Favorite place ever..they have the best onion rings and I'm always down to get my #11. 😉
  • JJ
    jetlyfe jay
    Feb 8, 2026
    3.0
    For some reason on night shift if you ask for a large fry they give you large box with a medium amount whats the point of paying the extra bucks for the large if I cant get a large
  • BG
    Bridget Gregory
    Feb 4, 2026
    5.0
    The staff is always Jolly and Nice. The service is immediate. The food is always hot and brought right out to you when you dine in. Always cook to order and correct the first time.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Fultondale, AL?

Whataburger in Fultondale is open 24 hours a day, every day of the week.

Does Whataburger offer delivery and pickup services?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services for your convenience.

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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