Outback Steakhouse

4.0
3720 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Fultondale off Walkers Chapel Road and Exit 267 off I-65 in between the Comfort Inn and Hampton Inn.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1725 Fulton Road, Fultondale, AL
35068, United States

Hours

Reviews

4.0
3,720 reviews
5 stars
1,984
4 stars
731
3 stars
358
2 stars
217
1 star
430

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for food and inattentive service, with some experiencing significant delays and poor management response.

Food Quality

Feedback on food quality was mixed, with some praising the steaks and others complaining about overcooked or poorly prepared dishes.

Positive Staff Interactions

Several reviews highlighted excellent service from specific staff members, noting their attentiveness and friendliness.

Atmosphere Concerns

Customers expressed dissatisfaction with the restaurant's cleanliness and temperature, with some mentioning unpleasant conditions.

Pricing Complaints

Multiple reviews indicated that customers felt the prices were too high for the quality of food and service received.
  • LL
    Lora Ladngfor
    1 day ago
    3.0
    What a disastrous way to end a long travel day. We chose to sit at the bar, which was as busy as the restaurant. The server had a lovely personality but was on the struggle bus trying to tend to customers. One of the hosts was trying to help her. We waited 20 minutes on drinks. The appetizer came somewhat quickly but was lukewarm. The dining room was out of silverware so the host jumped in to rescue the bar by grabbing bread, silverware & drinks from the kitchen. The salads were OK. The entree took atleast an hour. Where are the managers in this establishment? An elderly lady almost fell & complained to which an elderly employee said "when that happened to me once I lawyered up". You can't make this stuff up. I was stunned. Then the evening ended with dirty restrooms & no toilet paper. Bring back the establishment Outback used to be 10 years ago because tonight's experience was NOT worth the $84 we paid.
  • FH
    Frederica Holifield-Ferguson
    2 days ago
    5.0
    We went to dinner tonight at the Fultondale location. Our server Eric was one of a kind. He was very polite, warming, inviting and just a all around good person. The manager Lisa was also great. Please go by and ask for Eric. You will not be disappointed.
  • LJ
    Leslie Jones
    Jan 4, 2026
    5.0
    I had a pickup order. Everything was perfect Except when I went to the pick up area which I felt I had to because I was not able to park here the pickup area was, I was given a bit of an attitude because I came to the door. Perhaps if there was a check in option I wouldn’t have felt the need to go to the door and upset the person. The food was great tho.
  • MA
    Melanie Aaron
    Jan 3, 2026
    5.0
    We ordered takeout for the whole family! Everything was perfect! 👌🏻
  • NQ
    Natalie Q
    Dec 28, 2025
    4.0
    Delicious, tasty, but steaks are tough, hard to chew with my kids, staff is friendly, good experience, highly recommended

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.