McDonald's

3.5
2182 reviews
Get DirectionsCallWebsite

Business Details

239 Howell Street, Fultondale, AL
35068, United States
(205) 841-0002
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
239 Howell Street, Fultondale, AL
35068, United States

Hours

Reviews

3.5
2,182 reviews
5 stars
721
4 stars
492
3 stars
398
2 stars
196
1 star
375

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times both in the drive-thru and inside the restaurant.

Staff Attitude

Several reviews highlighted rude and unprofessional behavior from staff, including ignoring customers and poor communication.

Cleanliness Concerns

Customers noted issues with cleanliness in both the dining area and restrooms, indicating a lack of proper upkeep.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and food quality not meeting expectations.

Mixed Food Quality

While some customers enjoyed the food, others reported it being cold, stale, or poorly prepared.
  • FN
    Freddy Nava
    Jan 2, 2026
    1.0
    Jan 2nd 2026 Update: This mcdonalds needs alot of improvement with the employees, so far this mcdonalds is still lacking just like the whata burger around the corner,its no wonder restaurants dont last,so far the only one I see trying in this location is some young Caucasian male while everyone else is in the back having a good time.
  • RM
    Randy “Ran-D” Miller
    Dec 19, 2025
    5.0
    Fat and friendly as always!
  • JM
    Jeff Mcadams
    Dec 17, 2025
    1.0
    Terrible service with a low health food rating
  • RB
    Reeta Bandyopadhyay
    Dec 1, 2025
    2.0
    I’m going to start this with saying that we stopped by this McDonald’s on a road trip on Thanksgiving. Feels like important context since most things are closed so the things that are open can be pretty busy. The restaurant itself was clean and it was pretty easy to order on the screens. They also decorated for the holidays so it felt festive inside. The bathrooms were also pretty clean, but the soap dispenser in the women’s bathroom wasn’t working. It was pretty difficult to get the attention of the staff to get the soap sorted out. They ended up just putting a dispenser next to it on the counter so people could get soap while the electric dispenser itself wasn’t working. It also took a really long time for us to get our food so a quick stop ended up being a longer one. Food-wise we got a couple of order of fries, chicken nuggets, a drink, and a sundae. The food was all standard McDonald’s food. Also they were out of ketchup and also the little ketchup containers for the dispenser. This location is fine as a stop on a roadtrip, but I probably wouldn’t choose to go there again.
  • CG
    Casey Goodale
    Nov 30, 2025
    1.0
    Terrible service. 8 people inside waiting for orders that were placed 20 minutes ago and people coming in from drive thru that had been waiting 40 minutes for their orders. Employees just ignoring customers waiting inside.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-thru service available at McDonald's on Howell Street?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.