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McDonald's

3.5
(2198 reviews)

Business Details

239 Howell Street, Fultondale, AL
35068, United States
(205) 841-0002
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
239 Howell Street, Fultondale, AL
35068, United States

Hours

Reviews

3.5
2,198 reviews
5 stars
727
4 stars
495
3 stars
402
2 stars
197
1 star
377

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed hot and fresh food, many others received cold, stale, or incorrect items, impacting their overall experience.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and restrooms, indicating a lack of proper maintenance.

Staff Performance

Mixed feedback on staff performance; some employees were praised for their friendliness and efficiency, while others were criticized for being unprofessional and inattentive.
  • HH
    Hackett
    5 days ago
    5.0
    Sara at the window was so pleasant!! Very patient and friendly demeanor.
  • BM
    Brad Miller
    5 days ago
    3.0
    Was chaperoning a high school choir. The crew there handled the crush fairly well. Tried new spicy honey chicken sandwich. Pretty good. Fried jalapenos were a nice touch.
  • CS
    Christopher Stovall
    Feb 26, 2026
    2.0
    I ordered breakfast and was unable to get the food I wanted. I was trying to get a bacon, egg and cheese biscuit combo and a sausage egg and cheese biscuit combo. What I got was a bacon and cheese biscuit (no egg) and a sausage and egg biscuit (no cheese) and 1 hash brown. I have avoided this location before, and this just convinces me to continue avoiding it. Drive a few more minutes to the Gardendale location, it will be worth it to get your order correct.
  • DA
    David Alexander
    Feb 23, 2026
    5.0
    This staff was amazing; tonight I was a chaperone for a high school choir trip and we, 3 busses deep of hungry teenagers, descendes upon them without warning. They handled this onslaught with patience and poise. The staff working tonight should get a bonus!!
  • BE
    Bob Eppley
    Feb 4, 2026
    5.0
    It was McDonalds! You know what to expect! Servers were very nice and efficient

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-thru service available at McDonald's on Howell Street?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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