Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported poor service, including rude staff, incorrect orders, and a lack of responsiveness at the drive-thru.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold or poorly prepared items, with some customers expressing disappointment in the freshness.
Inconsistent Hours
Customers frequently noted that the location closes earlier than advertised, leading to frustration when trying to place orders.
Positive Experiences
Despite the negative feedback, some customers praised the cleanliness of the restaurant and highlighted instances of friendly service and good food.
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Niki
Feb 21, 2026
1.0
I gave it a try again. The lady in the window is super sweet tonight. The lady on head set right now is a complete jerk and not letting people take their time to order. She’s yelling what over and over. I’m I recommending this location to everybody. Go to Gardendale instead.
LK
Lori Lee Komer
Feb 19, 2026
5.0
Alyssa is one of those gem humans our world needs more of. She served with a smile and so much kindness. My Rueben was delicious. It's been years since I've been to Arby's. Only went over because of Sophie Cunningham. Will be back. God Bless Alyssa! You are so 😍 loved.
CB
Chris Black
Feb 2, 2026
1.0
I don’t know why they insist on closing early. This is by far one of my biggest pet peeves. Look, if you want to close at 11:00pm or 10:30pm, I actually don’t give a “know you what” when you close, this is America and you can close when ever you feel like closing, but PLEASE just close WHEN YOU SAY YOU ARE GOING TO! Don’t say open until 11:30 and me rush as fast as I can, cause I know you don’t want to make food 2 minutes before the door locks, just to get here almost a half hour before you claim to close. No one even answers the drive through to tell us what’s going on, we know ur in there. Then again if I could have ordered on line, you’d probably had to do your job, but your app sucks just as your ability to stay open as advertised. O well, won’t be back here.
EP
Ed Prasthofer
Dec 19, 2025
1.0
Roast beef sandwich as hard as beef jerky. Absolutely atrocious.
AM
Andy McRea
Dec 18, 2025
2.0
Arby’s didn’t have any of the Meats today,
Don’t appear open to not serve food.
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