BF
Brittney Fortner
1 day ago
had such a great experience at 7 Brew! From the moment I pulled up, the energy was amazing—the staff was super friendly, upbeat, and genuinely seemed like they loved what they do. They greeted me right away, helped me pick out a drink, and even gave recommendations based on what I like. My drink came out quickly and was made perfectly—honestly one of the best I’ve had. You can tell they care about quality and customer service. The whole vibe just made my day better. I’ll definitely be coming back!
LC
Luis Cisneros
Apr 19, 2026
Everytime I come here regardless off the amount of cars I’m always here for more than 20 minutes. The workers are always chatting instead of taking orders. This is always the issue when I come to this location . I wasn’t going to leave a review but it’s always the same issue.
AG
Abbi Gargus
Apr 13, 2026
Shoutout to Caroline for being the sweetest little ball of energy. She chatted like we were old friends while waiting for my drink. When she realized it’s my birthday and I had paid for my drink, she made sure to get me a birthday drink for the road. Wonderful customer service. Exceptionally friendly. Great coffee. Every establishment needs a Caroline.
AH
autumn holloway
Apr 12, 2026
Not typically one to leave a review… especially a negative one. But I can’t continue to give this place the benefit of the doubt and try again time after time… and some how still be done wrong. EVERY TIME I go to this location my order is wrong. So I stopped making mods other than a non dairy milk because I can’t have it and it’s still wrong g because whoever is making the drinks apparently doesn’t have the actual understanding/passed the test to make drinks. I will not be going back to the Fultondale location which is honestly unfortunate because I had high hopes for yall but clearly there is t not enough care to put the drink crafting and customers first I guess we are just worried about speed.
CC
Coleman Callan
Apr 5, 2026
I hate writing this because I’ve been a loyal customer for a long time, but this location has really gone downhill. 7 Brew Coffee used to be one of my go-to spots, and now it’s honestly disappointing every visit.
I started going to 7 Brew when I lived in Arkansas, and I loved it. The service was always friendly, fast, and consistent. When I moved back to Alabama, I was excited to keep going to this location, so I know exactly how customers are supposed to be treated. This just isn’t it.
For a company that pushes “cultivate kindness,” this location is missing the mark. The employees have gotten noticeably ruder over time, and it feels like customer service just isn’t a priority anymore. It used to be upbeat and welcoming, now it feels like you’re inconveniencing them just by showing up.
And if I get handed one more dirty cup, I might actually start sending y’all a dry cleaning bill. That’s not even an exaggeration at this point. It’s happened more than once, which is kind of wild for a place that serves drinks all day.
I don’t know what changed, but something definitely did. As someone who used to come regularly and knows how good 7 Brew can be, I won’t be coming back to this location anytime soon.