McDonald's

3.9
1629 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
205 Glenn Blvd SW, Fort Payne, AL
35967, United States

Hours

Reviews

3.9
1,629 reviews
5 stars
715
4 stars
431
3 stars
269
2 stars
85
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude and orders frequently incorrect.

Order Accuracy

Many customers reported issues with receiving the wrong orders, both in-store and through the drive-thru.

Cleanliness

Some customers praised the cleanliness of the restaurant and restrooms, while others reported unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh items while others received cold or stale food.

Drive-Thru Experience

Several reviews mentioned long wait times and issues with the drive-thru process, including being asked to pull forward or wait for orders.
  • JN
    julie norwood
    3 days ago
    2.0
    Saw the sign showing “new” bacon buffalo ranch mccrisp chicken sandwich this is what I got the two stars is for my coke and fries
  • CC
    Carolyn Coleman
    Nov 17, 2025
    1.0
    Gave us wrong order and couldn't eat because of dietary restrictions.
  • RR
    richard
    Oct 9, 2025
    1.0
    this location prioritizes their window time over customer service.
  • AL
    Ashley and Devin Little
    Sep 30, 2025
    1.0
    If I could give this place negative stars I would. They are all rude and have attitudes especially the managers . The man wouldn't disclose his name but they got everything on my order wrong except the kids meal. Even repeated my order over 3 times telling them but yet it was still wrong. Called the store the man was very rude and disrespectful and then hung up on me and refuses to do anything to fix the issue.
  • RR
    Racheal
    Sep 27, 2025
    1.0
    i strongly dislike fort payne mc donalds. i went through the drive thru for one item, a dr pepper and when i got to back cash the lady asked me if i had a coke zero, i said no, dr pepper. she said ok and changed it to dr pepper, and it says dr pepper on the receipt, yet they gave me coke zero? odd how you cant get one item right. a lot of the employees are rude as well, ive never had an issue from morning shift but afternoon/evening when the high schoolers come in is a different story. for one instance i asked for extra ranch and said i would pay for it because it is not a big deal, i mean its 25c who cares?? the little girl told me no, and proceeded to not give me the rest of my order so i just drove off because there is no point in wasting my time arguing with immature people who are incompetent of even doing their job. i have worked fast food so i know it can be stressful however getting a one item order wrong when its basically empty at that is wild.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 205 Glenn Blvd SW, Fort Payne?

McDonald's operates daily from 4:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays, and opening at 6:00 AM on Sundays.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open from 4:30 AM to 11:00 PM Monday to Thursday, 4:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.