Fazoli's

4.3
469 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Fort Payne, AL. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Location

Fazoli's
2609 Gault Ave N, Fort Payne, AL
35967, United States

Hours

Reviews

4.4
405 reviews
5 stars
268
4 stars
82
3 stars
27
2 stars
11
1 star
17

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the taste and freshness, while others reported issues like dry dishes and incorrect orders.

Service

Service quality varied; many customers appreciated friendly and attentive staff, but some experienced rude service and long wait times.

Cleanliness

Generally positive feedback on cleanliness, though there were isolated reports of unsanitary conditions.

Value

Customers found the prices reasonable for the portion sizes, with many highlighting good deals and value for money.

Catering Issues

Significant complaints regarding catering services, particularly related to order fulfillment and food quality for events.
  • CC
    catsaremything
    Nov 4, 2025
    1.0
    Walked in and there was a family in front of us, and we walked up to the counter, she told us to wait a minute and she went to look the door. We waited 10 minutes for her to take our order, but she never did. She was running around between drive thru and kitchen. We un locked the door and left. Will not be back.
  • CH
    Carol Harrison
    Nov 3, 2025
    5.0
    It was a nice place to eat 😁. The food and bread sticks were delicious. Nice and clean, smelled amazing when walked in.
  • AD
    Alissa Davidson
    Oct 14, 2025
    3.0
    Found it strange that two women were working the counter, drive thru, and back of house by themselves while two other employees were playing board games on the clock in the lobby. Food took well over 10 minutes to be made and brought to table. 48$ for me and 2 kids. I wish the food tasted as good as it looks. Broccoli tasted like literal fish water for some reason. 🥲
  • JL
    Jedidiah Lawton
    Sep 10, 2025
    2.0
    Too expensive for what it is. The place stays clean. But the young man that I met behind the counter was very disparaging towards a Hispanic patron. Also you can get better flavor from the hamburger helper style chicken alfredo.
  • JM
    Jillian Mchone
    Sep 8, 2025
    5.0
    Love love the food and fast service.

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Fort Payne, AL specialize in?

Fazoli's in Fort Payne specializes in fast, fresh Italian cuisine, including pasta, pizza, and their signature unlimited garlic breadsticks.

What are the opening hours of Fazoli's drive-through service?

The drive-through is open Monday, Tuesday, Thursday, Saturday, and Sunday from 10:30 AM to 9:00 PM; Wednesday from 10:30 AM to 8:00 PM; and Friday from 10:30 AM to 3:00 PM.