Arby's

3.8
1019 reviews
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Business Details

125 Greenhill Blvd Nw, Fort Payne, AL
35967, United States
(256) 997-1720
http://www.arbys.com/locations/us/al/fort-payne/125-greenhill-blvd-nw/store-7065
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
125 Greenhill Blvd Nw, Fort Payne, AL
35967, United States

Hours

Reviews

3.8
1,019 reviews
5 stars
426
4 stars
264
3 stars
141
2 stars
58
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Many reviews mentioned cold, old, or poorly prepared food, with several customers expressing disappointment in the freshness and taste.

Staff Attitude

While some staff were praised for being friendly and polite, there were numerous complaints about rudeness and lack of professionalism from others.

Management Issues

Several reviews indicated a need for better management and training, with customers noting that the restaurant was often out of key menu items.

Cleanliness

Multiple customers reported dirty dining areas and restrooms, contributing to an overall negative experience.
  • MS
    Mary Steele
    4 days ago
    5.0
    Great beef and cheddar.
  • TS
    Tracy Seaney
    Dec 30, 2025
    5.0
    Got this to go we were on the road it was fresh and hot. Very friendly and fast people here
  • SA
    Steven Albert
    Nov 22, 2025
    5.0
    We stopped by to get some food after long drive from Atlanta, just as the place opened. Kayla served us and was very nice, provided excellent customer service and served us great food for the ride. Thanks!!
  • HS
    Heather Smith
    Oct 1, 2025
    5.0
    Very sweet cashier and service was fast and correct.
  • CJ
    Cj Jordan
    Sep 22, 2025
    1.0
    Lady on the phone was EXTREMELY rude after getting my order wrong, and I wasn’t coming back after working 13 hours. I did curse some but I didn’t curse her AT ALL! It’s just how I talk. She told me I could come to get my correct order when I stopped cursing her which I never did!!! They never should’ve got my order wrong because subways and jacks gets all the business and they stay dead. I know I shouldn’t curse at all but if it’s not directed towards you DO NOT accuse me of cursing you when I am not after you just finished messing up my order I paid $41 for. I WILL NOT BE BACK! I will be happy when yall finally shut down.
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