Location.com logo
Brand Certified

Arby's

3.8
(1020 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

125 Greenhill Blvd Nw, Fort Payne, AL
35967, United States
(256) 997-1720
http://www.arbys.com/locations/us/al/fort-payne/125-greenhill-blvd-nw/store-7065
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
125 Greenhill Blvd Nw, Fort Payne, AL
35967, United States

Hours

Reviews

3.8
1,020 reviews
5 stars
426
4 stars
265
3 stars
141
2 stars
58
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.

Food Quality

While some customers enjoyed the food, many complained about cold, old, or poorly prepared items, including missing ingredients.

Staff Attitude

Feedback on staff was mixed; some praised friendly service, while others reported rudeness and unprofessional behavior.

Cleanliness

Multiple reviews noted that the restaurant and restrooms were dirty, contributing to a negative dining experience.

Management Issues

Several customers expressed concerns about poor management and staffing levels, suggesting a need for better oversight and training.
  • JJ
    J.W.
    Feb 21, 2026
    1.0
    this is still the worst arbys I've ever been to. the food was cold, the drink was flat and the person at the drive thru was rude. they will never get my families money again.
  • AH
    Anthony Hixson
    Feb 7, 2026
    4.0
    Good Food.. Dependable service!
  • MS
    Mary Steele
    Jan 8, 2026
    5.0
    Great beef and cheddar.
  • TS
    Tracy Seaney
    Dec 30, 2025
    5.0
    Got this to go we were on the road it was fresh and hot. Very friendly and fast people here
  • SA
    Steven Albert
    Nov 22, 2025
    5.0
    We stopped by to get some food after long drive from Atlanta, just as the place opened. Kayla served us and was very nice, provided excellent customer service and served us great food for the ride. Thanks!!
Read more reviews on Google

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others