Wendy's

3.7
1256 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2501 S. Mckenzie St, Foley, AL
36535, United States

Hours

Reviews

3.7
1,256 reviews
5 stars
535
4 stars
261
3 stars
193
2 stars
86
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness, while others are reported as rude and unhelpful.

Food Quality

Many customers complained about cold food, incorrect orders, and poor quality, with some noting that the fries and burgers were not fresh.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and restrooms, with reports of dirty tables and floors.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, leading to frustration.

Order Accuracy

Numerous reviews indicated that orders were often incorrect, with missing items or wrong food being served.
  • LG
    Lumber Guy
    Oct 12, 2025
    4.0
    Shout out to the whole team at lunch today. It was as busy as I've ever seen it and they kept the customers and food flowing smoothly.
  • MN
    melody noles
    Sep 28, 2025
    4.0
    Needed a good cleaning in dining room. The seats had built up food and drinks on them.
  • CK
    Cathrine Moore (Katie)
    Sep 27, 2025
    5.0
    Went thru the drive thru for breakfast today and Jalissa was honestly the SWEETEST! She is what customer service is about! 10/10 made my day so much better. Thanks girl!! 🤗
  • BM
    Brian McCombs
    Sep 25, 2025
    1.0
    I don’t know why I bother visiting this location. Every single time, it’s the same rude lazy unhappy slow employees working. The food is never that great either. If you hate the job that much, get another one. Positive customer service and being friendly goes a long way, and this place has none.
  • MS
    Mark Simpson
    Sep 6, 2025
    1.0
    After 14+ hrs on road I just wanted a quik bite.....not happening. Went inside to stretch my legs lol and it was hurry up and wait, then wait some more. Finally get mine, and we'll it was terrible burger had so much condiments on it it was literally a soup sandwich.....fries, ( after mngr said we were waiting on those, came out greasy and old....not a hot fresh fry in the mix. Ordered a swirly frosty and got strawberry syrup in bottom of a cup of milk.....never again Wendy's never again.

Frequently Asked Questions About Wendy's

Is 324 - Foley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.