Subway

Reviews

• TS

  Terry Sumlin

  Oct 30, 2025
  1.0
  In today's mail 10/30/25 I got subway coupons; I cut them all out and placed them in the car. My wife and I then went to your Subway location at 2116 Mckenzie Street in Foley Alabama. I got the parking place right in front of the store, I noticed no handicap access and high curbs. My wife and I are disabled She has a problem walking and has fallen many times but most of the time she can walk with my help and my right arm. I managed to get her up on the curb and went inside I noticed four Indian customizers seated and one Jamaican employee. I finally got my Wife seated and reached into my pocket got the two coupons and stepped four or five feet to the counter. The Jamaican Lady was quick to informed me that both of us my wife and I had to be standing at the check-out and pay separately for our two meals with each holding one coupon. I asked her was any exceptions made? She said no, I then asked her did she not she what my wife and I went through to get seated inside the Subway, no real response was given. She did say that the owner made these decisions. I told her that was insane and to just forget it I gave all my coupons to the Indians before I left. My question to the owner if you can see both of us sitting right in front of you why make a disabled person get up and walk to the check out with her coupon in tow and pay herself? I was going to pay for both coupons with one card, and I know that some Subway shops want separate transactions, like the shop in Fairhope off US 98 they never ask her to bring her coupon over the check out. What's wrong with you? I am a retired Disabled Sheriff's Lieutenant and a Disabled Veteran also; at my first opportunity I plan to contact the (ADA) and ask them a few questions that I really need to know. Some I already know but some I don't. Certain times stupid rules need to be overlooked don't you agree? I may or may not write back again, but rest assured that you won't be seeing us at any of your three sub shops ever again.
• ED

  Eugene Derick

  Oct 9, 2025
  5.0
  The ladies making my and my wife and kids subs was very rude. She was not friendly and acted like she didnt want too be here.
• TH

  Tanya Hill

  Jul 19, 2025
  1.0
  Usually very good !!!! But tonight it was awful the bread was stale and didn’t smell good at all!!! The veggies were old
• KJ

  Kelly Jeans

  Jul 14, 2025
  4.0
  You can always get a good sandwich or wrap from Subway. The disappointing part is when there is a continual issue with the soda fountain. Out of ice, out of the product you really wanted & have to settle on something else - or have to pick from the limited selection of bottled products.. It appears that the staff is embarrassed that the soda fountain doesn't work as this is the third time I have been there & it hasn't worked properly. The staff is phenomenal about making whatever you want & is super friendly!
• MS

  Mike Schneider

  May 31, 2020
  2.0
  Ordered three footlongs on the Subway app. Two of the sandwiches were ok, the third was not. Ordered turkey breast on Flatbread, got regular white bread, not what I ordered and not what I paid for.

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