Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and slow service.
Food Quality
The ice cream and blizzards received high praise, but food items were often criticized for being poorly prepared or not meeting expectations.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty tables and floors, indicating inconsistency in maintenance.
Staffing Issues
Many reviews mentioned that the location was often understaffed, leading to long wait times and poor service.
KD
Key Doyle
1 day ago
2.0
Everytime I go there they never have chocolate ice cream! It’s very frustrating when they have two flavors but only keep one in stock!
CM
charles mcdan
Dec 27, 2025
5.0
Was good
JM
Jake M
Dec 6, 2025
5.0
I love this place and these workers I always come and ask for extra sprinkles and they never fail to load up my cup 10/10 amazing place
BP
Byron Patterson
Nov 23, 2025
1.0
Rarely staffed enough to reasonably manage drive thru, walk up, and serving customers. The workers that are normally there are great, there should just be more of them (e.g. more than 2 employees in the whole store on a Sunday).
BJ
Brody Jones
Nov 16, 2025
1.0
If I could leave a zero star review I would past experiences OK but the one today was horrible. I had bought a large vanilla ice cream cherry dipped came out horrible condition guy working there also messed up our order trying to give us a large vanilla chocolate dipped wasn’t mad about that, but didn’t give us a receipt. Didn’t flip the blizzard it looks like he just didn’t care about giving a service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill's dining area?
The dining area is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service and what are its hours?
Yes, the drive-thru is available every day from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1270 S McKenzie St, Foley, AL 36535, United States.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream cones, Blizzard® Treats, Grillburgers®, shakes, malts, chicken strip baskets, and DQCakes.com ice cream cakes.
What services and amenities does Dairy Queen Grill & Chill provide?
Services include booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, drive-thru, family-friendly atmosphere, mobile ordering and rewards, and seating.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, the restaurant welcomes families and is good for kids, offering amenities like booster seats and high chairs.
Are there any holiday closures for Dairy Queen Grill & Chill?
Yes, the restaurant is closed on November 27, 2025, and December 25, 2025 for holidays.
How can customers place orders online for pickup at Dairy Queen Grill & Chill?
Customers can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/44525/.
Can you recommend nearby places of interest customers might want to visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Dragon City (Chinese and fast food), Pizza Hut (pizza and American restaurant), and CVS Pharmacy for convenience and shopping needs.
Where can customers access delivery or courier services near Dairy Queen Grill & Chill?
There are two UPS Access Point locations nearby offering courier, delivery, and shipping services.
What beauty and spa options are available near Dairy Queen Grill & Chill?
Nearby beauty and spa services include Charisma Hair Studio, Eyebrow Threading & Henna Tattoos, Wildflowers Esthetic & Lashes, Hairs 2 Ya Salon, Sunshine's Beauty Bar, and 4 Seasons Nails and Spa.