Dairy Queen Grill & Chill

3.7
610 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
20058 Keller Rd, Foley, AL
36535, United States

Hours

Reviews

3.7
610 reviews
5 stars
292
4 stars
115
3 stars
57
2 stars
28
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and inconsistent service, with some employees being rude or unhelpful.

Food Quality

While many enjoyed the food, there were complaints about incorrect orders and items not meeting expectations, particularly with desserts.

Cleanliness and Atmosphere

The restaurant was noted for being clean and well-maintained, contributing to a pleasant dining experience for many customers.

Staff Friendliness

Several reviews highlighted friendly and accommodating staff, particularly mentioning specific employees who provided excellent service.
  • KD
    Kathy Daly
    6 days ago
    5.0
    Employee's were all very friendly and helpful. Location is always very clean. The outside seating area is very nice. Food is always consistent.
  • MG
    Marcus Goble
    Jan 5, 2026
    5.0
    Katelynn is a God send thank you so much for her. Promote her keep her because you will rarely ever find someone like her in times like this. Thank you for your service to my family.
  • WW
    Wayde Wilkerson
    Dec 5, 2025
    3.0
    Oh my God, the doorbell in this place is the worst. Why they don't have the buzzer in the kitchen area behind the counter is beyond me.
  • GL
    Gc Leasing
    Nov 30, 2025
    1.0
    I order a medium holiday shake, blizzard, and a large onion ring. Still sitting here waiting 25 minutes later. No one in drive thru or in the store.
  • DR
    Dee Rosenbaum
    Nov 23, 2025
    1.0
    Ordered small cup ice cream, nobody else in the store maybe some on.the drive through, employees and manager on the phones walking around confused, waiting time 15 min. Oops, will look for another DQ hopefully higher management pays attention

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Foley, AL?

Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday. It is closed on Thanksgiving (Nov 27) and Christmas Day (Dec 25).

What types of food and treats are featured at Dairy Queen Grill & Chill?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, ice cream cones, shakes and malts, and DQCakes.com ice cream cakes.