Customers frequently reported long wait times and inconsistent service, with some employees being rude or unhelpful.
Food Quality
While many enjoyed the food, there were complaints about incorrect orders and items not meeting expectations, particularly with desserts.
Cleanliness and Atmosphere
The restaurant was noted for being clean and well-maintained, contributing to a pleasant dining experience for many customers.
Staff Friendliness
Several reviews highlighted friendly and accommodating staff, particularly mentioning specific employees who provided excellent service.
KD
Kathy Daly
6 days ago
5.0
Employee's were all very friendly and helpful. Location is always very clean. The outside seating area is very nice. Food is always consistent.
MG
Marcus Goble
Jan 5, 2026
5.0
Katelynn is a God send thank you so much for her. Promote her keep her because you will rarely ever find someone like her in times like this. Thank you for your service to my family.
WW
Wayde Wilkerson
Dec 5, 2025
3.0
Oh my God, the doorbell in this place is the worst. Why they don't have the buzzer in the kitchen area behind the counter is beyond me.
GL
Gc Leasing
Nov 30, 2025
1.0
I order a medium holiday shake, blizzard, and a large onion ring. Still sitting here waiting 25 minutes later. No one in drive thru or in the store.
DR
Dee Rosenbaum
Nov 23, 2025
1.0
Ordered small cup ice cream, nobody else in the store maybe some on.the drive through, employees and manager on the phones walking around confused, waiting time 15 min. Oops, will look for another DQ hopefully higher management pays attention
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Foley, AL?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday. It is closed on Thanksgiving (Nov 27) and Christmas Day (Dec 25).
What types of food and treats are featured at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, ice cream cones, shakes and malts, and DQCakes.com ice cream cakes.
Is there seating available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available, and the restaurant offers booster seats and high chairs for families with children.
Does the Dairy Queen Grill & Chill location in Foley support drive-thru and mobile ordering?
Yes, the location has a drive-thru and offers mobile ordering and rewards through their app.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, is wheelchair accessible, and has restrooms available.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/43116/.
What nearby places can I visit along with Dairy Queen Grill & Chill?
Nearby places include Cirrus Lashes beauty salon, Hand and Stone Massage and Facial Spa, Dollar Tree discount store, Books-A-Million bookstore, and Jurassic Golf Gulf Shores miniature golf course.
Are there other food and dessert options close to Dairy Queen Grill & Chill?
Yes, nearby you can find Crumbl - Gulf Shores (patisserie and desserts), Crumbl Cookies, LongHorn Steakhouse, Bleus Burger Restaurant, Bar, and Food Truck, and Wacked Out Weiner hot dog restaurant.
Where can I find fitness and sports venues near Dairy Queen Grill & Chill?
Nearby fitness and sports venues include Mako MMA Academy, Neighborhood Barre Gulf Shores, Prana Fitness GT gym, and Tambos Surf Shack sports and recreation venue.
What amenities and services make Dairy Queen Grill & Chill convenient for families with children?
The location offers booster seats, high chairs, family-friendly environment, free WiFi, drive-thru service, and restrooms, making it very convenient for families with kids.