Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported issues with food temperature, incorrect orders, and cleanliness, with some praising the freshness and taste of certain items.
Service Issues
Many reviews highlighted poor service experiences, including rude staff, long wait times, and order inaccuracies.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and dining areas, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
SR
SnipeZ RG
Dec 22, 2025
1.0
they don’t put what you ask in the bag. Awful!
TV
Tony Velasco
Dec 17, 2025
1.0
Food cold
JF
James Frederick
Dec 15, 2025
1.0
AVOID THIS PLACE AT ALL COSTS. Wife found a hair in her fries. First bite I took from my burger, I had to pull a very long hair out of my mouth. Told the manager. She said, "OK". Not sorry. No recompense. Just ok
JH
Jennifer Howell
Dec 14, 2025
1.0
Dirty restaurant cold food
KW
Keri Wilcox
Nov 29, 2025
1.0
Out of every sugar free low calorie drink. Not diabetic friendly. There is no way they are out of every single one. Could get no help about it either. The sizes have greatly decreased since a month ago and the prices have increased.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 370 B Cox Creek Parkway?
The drive-thru at this Wendy's location is open from 6:30 AM to 1:00 AM every day except Wednesday when the restaurant is closed.
Is this Wendy's location in Florence currently open?
Yes, this Wendy's location is open and committed to serving customers daily through dine-in, drive-thru, and delivery where available.
Does Wendy's at 370 B Cox Creek Parkway serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from this Wendy's location?
You can order food via the Wendy's app, their website at order.wendys.com, or use the drive-thru and dine-in options at the restaurant.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition information can be viewed on the Wendy's website or mobile app at https://menu.wendys.com/ and in-restaurant.
What are some nearby dining options around Wendy's at Cox Creek Parkway?
Nearby dining options include Chili's Grill & Bar, It's Just Wings, Olive Garden, Arby's, Firehouse Subs, and Chicken Salad Chick, providing variety before or after your Wendy's visit.
Are there nearby retail stores to visit near Wendy's?
Yes, near Wendy's you can find retail stores such as HoneyBaked Ham Company, Petco Animal Supplies, Catherines clothing store, KAY Jewelers, Bestway Rent To Own, Sally Beauty, Five Below, Ulta Beauty, Old Navy, and Dollar Tree.
What nearby services are accessible from Wendy's at 370 B Cox Creek Parkway?
Accessible services nearby include Tidal Wave Auto Spa for car washes, Med Plus Clinic for healthcare, Florence Xpress Pharmacy, Dental Arts Center, America’s Best Contacts & Eyeglasses, and Cost Cutters hair salon.
How can customers provide feedback or get in touch with this Wendy's location?
Customers can contact Wendy’s Customer Care team via live chat or phone at 888-624-8140, leave feedback through Wendy’s Customer Satisfaction Survey, or call the location directly at (256) 765-3781.