Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,139 reviews
5 stars
591
4 stars
297
3 stars
122
2 stars
58
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and flavorful, though there were complaints about incorrect orders and inconsistencies in food preparation.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, long wait times, and confusion with orders.
Cleanliness
The cleanliness of the dining area and bathrooms was frequently criticized, with reports of dirty tables and unsanitary conditions.
Staff Friendliness
While some customers praised the friendly and helpful staff, others reported negative interactions, particularly during late-night shifts.
Drive-Thru Experience
Many customers expressed frustration with long wait times in the drive-thru, with some stating they left without receiving their orders.
- WWWestNov 9, 20252.0Overcharged by $4, manager acknowledged, but only refunded me $1.42 in cash. Place was too busy and chaotic to drive back through and complain. 2nd time I was overcharged at this location. Apparently, 2 buttons are close together and similar on their computer system when ringing up orders. Won’t be back
- DADarren AshbyOct 29, 20255.0Service was good. food was pretty fast. Restaurant was clean.
- COChristine OnockiOct 13, 20255.0Best late night snack ever
- ABApril BranchOct 3, 20255.0Cleanest place I have ever seen, food was great, everything was wonderful.
- DHDavid HicksSep 30, 20255.0Great service and food. Bernice is always so nice and she always takes care of us. Great people at this location.
Frequently Asked Questions About Wendy's
Is #508 Cox Creek Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Florence, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Florence, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 765-3781.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #508 Cox Creek Wendy’s serve breakfast?
Yes, this Wendy’s location in Florence, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 370 B Cox Creek Parkway?
The drive-thru at this Wendy's location is open from 6:30 AM to 1:00 AM every day except Wednesday when the restaurant is closed.
Is this Wendy's location in Florence currently open?
Yes, this Wendy's location is open and committed to serving customers daily through dine-in, drive-thru, and delivery where available.
Does Wendy's at 370 B Cox Creek Parkway serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from this Wendy's location?
You can order food via the Wendy's app, their website at order.wendys.com, or use the drive-thru and dine-in options at the restaurant.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition information can be viewed on the Wendy's website or mobile app at https://menu.wendys.com/ and in-restaurant.
What are some nearby dining options around Wendy's at Cox Creek Parkway?
Nearby dining options include Chili's Grill & Bar, It's Just Wings, Olive Garden, Arby's, Firehouse Subs, and Chicken Salad Chick, providing variety before or after your Wendy's visit.
Are there nearby retail stores to visit near Wendy's?
Yes, near Wendy's you can find retail stores such as HoneyBaked Ham Company, Petco Animal Supplies, Catherines clothing store, KAY Jewelers, Bestway Rent To Own, Sally Beauty, Five Below, Ulta Beauty, Old Navy, and Dollar Tree.
What nearby services are accessible from Wendy's at 370 B Cox Creek Parkway?
Accessible services nearby include Tidal Wave Auto Spa for car washes, Med Plus Clinic for healthcare, Florence Xpress Pharmacy, Dental Arts Center, America’s Best Contacts & Eyeglasses, and Cost Cutters hair salon.
How can customers provide feedback or get in touch with this Wendy's location?
Customers can contact Wendy’s Customer Care team via live chat or phone at 888-624-8140, leave feedback through Wendy’s Customer Satisfaction Survey, or call the location directly at (256) 765-3781.