Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Florence, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2841 Florence Boulevard for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
910 reviews
5 stars
397
4 stars
219
3 stars
109
2 stars
64
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, unresponsive staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items, including incorrect orders and unsatisfactory taste.
Staff Performance
Feedback highlighted a mix of friendly service and untrained employees, with some customers praising individual staff members while others criticized overall service quality.
Operational Problems
Customers noted issues with the app, payment processing, and inconsistent availability of menu items, contributing to a negative experience.
- KVKarah VelezDec 29, 20251.0Ordered food for my kids and made it home all the way lakeshore and the food is burnt my child cannot eat chicken fingers they are so hard you can hammer them and they will crumble
- ABAnn BarkerDec 10, 20255.0Food was hot and delicious. I love the hot pretzel & cheese.
- PPPandamonium PurpleDec 8, 20255.0Food as expected.
- MBMisty BakerNov 22, 20251.0I did an online order. When I got there I pulled into the spot gave my stall number and I had to wait like 30 mins. When I got the food got home it was cold the Burger was plain and the cheese sticks was cold and burnt. The coke was Diet Coke and the coke I got my was the biggest one and it was Diet Coke as well was supposed to be to be coke with cherry flavored and real cherry in it. I want a refund but no one will email me back
- WPWilliam PaymentOct 23, 20255.0Ordered a couple drinks on app, stopped and they had them in our hands quick.