Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Florence is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
464 reviews
5 stars
261
4 stars
80
3 stars
44
2 stars
21
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Many reviews highlighted unsanitary conditions, with dirty tables and floors being a common complaint.
Food Quality
Customers expressed disappointment with food quality, citing stale items, incorrect orders, and inconsistent preparation.
Pricing Concerns
Several reviews mentioned that the prices are high relative to portion sizes and food quality.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items.
- KKKim KilpatrickJan 2, 20265.0My Ladies group had a wonderful time. Prompt service of delicious meals, even though we all arrived at different times. Great atmosphere 👌
- CCClarenceDec 23, 20251.0Worst location I've ever been to. Customer service 0/10, food 2/10, cleanliness 1/10.
- DLDavid LasiterDec 23, 20251.0Two separate instances this weekend. First, Saturday the cashier was not courteous or listening. It was the closest to a robot that I have ever seen. Multiple dine-in orders were wrong, but only one corrected. Second, tried to get a box of bagels. Never, in all my years, has Panera bread said they didn’t have bagels. 5 different cities and this is the first one in 22 years that couldn’t deliver with a 2 hour online notice. Every other locationI have gotten in drive-thru with no notice. This is the “Panera breadless” of Panera.
- NHNicole HesterDec 22, 20251.0It took me 20 minutes sitting in the drive thru for 6 presliced bagels. They have to do better with the wait time.
- MWMatthew WilliamsDec 19, 20251.0They constantly leave stuff out of my order. This is the 10th time complaining about the quality of my food or things being g left out without any offeres for replacement. Im calling corporate today about this. Im going to make sure this gets escalated BEYOND management. This is absolutely ridiculous. This location is the worst place to order food from in the area. CONSTANT, back to back issues. This food isnt cheap and you people need to make sure its all right.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Florence accept reservations?
No, Panera Bread in Florence does not accept reservations.
What are the operating hours for Panera Bread in Florence?
Panera Bread in Florence is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery service?
Yes, Panera Bread offers delivery every day from 7:00 AM to 9:00 PM with no-contact delivery available.
Can I order food online or through an app from Panera Bread in Florence?
Yes, you can order online via their website or through the Panera Bread app available on the Apple App Store.
Does Panera Bread in Florence have a drive-thru option?
Yes, this location has a drive-thru for convenient pickup.
What types of meals are served at Panera Bread Florence?
Panera Bread serves breakfast, brunch, lunch, and dinner.
Is Panera Bread in Florence suitable for families and children?
Yes, the cafe welcomes families and has a children's menu.
What payment options are accepted at Panera Bread in Florence?
They accept American Express, Discover, Mastercard, Visa, cash, debit card, and mobile NFC payments.
Are there any banks near Panera Bread in Florence for convenient access to financial services?
Yes, Bank Independent and First Metro Bank are nearby, which can be convenient if you need banking services before or after your visit to Panera Bread.
What dining options are available near Panera Bread for different tastes?
Near Panera Bread, you can find a variety of dining options such as Chipotle Mexican Grill for Mexican food, Texas Roadhouse for American steakhouse fare, and ZENSHI Handcrafted Sushi for Asian cuisine, ideal for exploring after your meal at Panera.
Are there any retail or shopping locations near Panera Bread in Florence?
Yes, nearby shopping options include Finish Line for sportswear, Grogan Jewelers for jewelry, and Publix Super Market at Renaissance City Center for groceries and pharmacy needs.