Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Florence off Lee Highway and Cox Creek Parkway located by the Pet Smart.
Many customers praised the service, highlighting specific servers like Joe and Lilly for their attentiveness and friendliness, while others reported long wait times and poor service experiences.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with overcooked or undercooked steaks, missing items, and overall dissatisfaction with the food.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the vibe while others noted noise levels and cleanliness issues.
Consistency
Several customers mentioned inconsistencies in food preparation and service, indicating that experiences can vary significantly from visit to visit.
CR
Charles R
4 days ago
3.0
Front of the House was Great, took care of us, we were happy, then the food came, our upgraded Sides were room temperature. The Salad was 2 Cherry tomatoes Split, 4 croutons, Covered in Bagged cheese. The Steaks were Low Quality, You got us this time. We won't come back.
SM
Scott Moore
6 days ago
5.0
We ordered our meals on the carryout. The food was made to order and delicious. The carryout employee was very positive and friendly.
SD
Stephanie DG
Feb 10, 2026
2.0
Service and atmosphere was nice but dry. It was about expected nothing above our expectations though.
Last month, We went and had our first ever Outback Steakhouse steak at a training store in Conyers, GA and their cook MOE hit it out of the water!!! AMAZING!!! Wow!! Yall gotta check him out!!!
It was juicy, flavorful throughout and not spicy and everything was straight PERFECTION!!!
But today our experience here at Florence was less than par. Something we would expect at an Applebees. Extremely disappointing.
We were on a time crunch so we didn’t have time for things to be reordered or otherwise change our selection. We have to be at a certain location at a certain time.
Everything was spicy and too much pepper. So much so that our daughter couldn’t even eat and we had to order a macaroni and cheese separately for her. She could not eat any of the steak nor the salad because even the salad dressing was too spicy. What the heck?! Cesar salad dressing should not be spicy like that.
Being on a budget and having to spend out unecessarily because your cook can’t make food right was very unsettling.
I highly encourage and recommend you send ALL your cooks to Conyers Georgia to train under Moe so they know how to get everything perfect.
This steak was cooked a little more than medium well and it was very peppery.
It makes us glad that we didn’t order any bigger steak or individual servings as we like to try new locations as thrifty as possible. It would have been more disappointing if you can’t get an 8oz right, it would be difficult to get anything bigger right.
Sad to say that we regret spending $40 here on something that was less than par and was Applebee’s level of experience. We’re just checking to see if other Outback Restaurants were like Conyers and clearly was not.
Would not recommend this store to say the least!
RW
Renee Williams
Feb 5, 2026
1.0
Don't go here if you have any allergies! The waitress either didn't relay the information to the kitchen or didn't care. She was rude from the start. My plate came out with items on the plate that I could not have and did not ask for. I sent it back and was not comfortable eating anything there at that point. Just wanted to warn anyone that may have serious allergies because it could be dangerous for you!
Another tip is don't ask for butter with your mashed potatoes unless you want to pay extra. I just thought that was odd because no where does that. Not the biggest deal just worth noting how it is there..
Also never received an apology or anything. She snatched my plate up without saying a word when I told her I couldn't eat it. No manager came to speak to us or anything. Just all in all a terrible dining experience.
ES
Errol Van Stralen
Jan 18, 2026
4.0
Prime time, Friday evening. We checked in at the host desk - _15-20 minutes, we will text you_. Fine. Instead of hanging in the waiting crowd, we just went back to our car. Bing! Time to go in. Being so busy we got one of the last tables for two available. Ok. I ordered a Cobb Salad with added shrimp. The wait seemed overly long, but considering the crowd, ok. As for the entrée salads Outback gets five stars. Fine chilled lettuce, egg, bacon crumbles and more - standard recipe but very tasty and moist. But the shrimp were a bit over cooked and dry, and I guess you don't get cocktail sauce.
Lastly, the vibe was pretty noisy and background music was there but we couldn't make out any tunes. So overall, this Outback did the job but I couldn't make a five star review.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
Where is Outback Steakhouse located in Florence?
Outback Steakhouse is located at 2750 Florence Blvd, Florence, AL 35630, US.
What are the opening hours of Outback Steakhouse in Florence?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Florence offer a happy hour?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What types of payment does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
What dining options are available at Outback Steakhouse Florence for pickup and delivery?
The options include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Are gluten-free menu items available at Outback Steakhouse?
Yes, several gluten-free menu items are available. You can view the gluten-free menu online for details.
Which nearby places can customers visit before or after dining at Outback Steakhouse Florence?
Customers can visit PetSmart for pet supplies and services, Rite Aid for convenience shopping, or Wells Fargo ATM for banking transactions, all located close to the restaurant.
Is there a nearby urgent care facility near Outback Steakhouse Florence?
Yes, Huntsville Hospital Urgent Care is nearby, offering emergency room and family practice services.
What are some nearby alternative dining options to Outback Steakhouse in Florence?
Nearby alternatives include LongHorn Steakhouse, Taco Bell, Krispy Kreme, Captain D's, and Umi Japanese Steakhouse.
Does Outback Steakhouse Florence have a casual dress code?
Yes, the attire at Outback Steakhouse Florence is casual.
Brand Certified Facts from Outback Steakhouse
Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: