McDonald's

3.4
1007 reviews
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Business Details

3183 Cloverdale Rd, Florence, AL
35630, United States
(256) 740-6797
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3183 Cloverdale Rd, Florence, AL
35630, United States

Hours

Reviews

3.4
1,007 reviews
5 stars
332
4 stars
217
3 stars
191
2 stars
81
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, particularly from management.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and reports of pests.

Staff Performance

While some staff were praised for their friendliness, many reviews indicated a lack of professionalism and organization among employees.
  • BS
    braxton shaw
    1 day ago
    5.0
    Food at THIS McDonald's is ALWAYS fresh and every staff member treats me great no matter how busy it is. You don't have to wait long and they genuinely seem to care about you.
  • JR
    Joe Risner
    Dec 20, 2025
    1.0
    I was told manager wasn't in the building so i'd have to wait on change!I paid with a debit card and was still made to wait outside for a good 15 minutes.good luck with this place
  • JE
    Judy Embery
    Dec 12, 2025
    5.0
    Love my Cheese only Double Quarter Pounder with LG Fries Everything was fresh and hot
  • RJ
    Raymond J
    Dec 10, 2025
    1.0
    This is probably the worst McD’s out there, good luck trying to get a mobile curbside order in under 30 minutes. Half the time the orders are completely wrong and not even fresh
  • WT
    William Tumlin
    Nov 11, 2025
    1.0
    Employees were VERY unprofessional and seemed to not even remotely concerned that potential customers could hear the conversations/complaints about coworkers and/or customers. I would STRONGLY recommend to visit the other locations in Florence if you HAVE to have McDonald's. I will NEVER go to this location at all.
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Frequently Asked Questions About McDonald's

What are McDonald's operating hours in Florence, AL?

McDonald's in Florence, AL is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight.

Does this McDonald's location have a drive-thru service?

Yes, McDonald's at 3183 Cloverdale Rd offers drive-thru service with hours from 5:00 AM to 11:00 PM Monday to Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.