Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly from management.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and reports of pests.
Staff Performance
While some staff were praised for their friendliness, many reviews indicated a lack of professionalism and organization among employees.
BS
braxton shaw
1 day ago
5.0
Food at THIS McDonald's is ALWAYS fresh and every staff member treats me great no matter how busy it is. You don't have to wait long and they genuinely seem to care about you.
JR
Joe Risner
Dec 20, 2025
1.0
I was told manager wasn't in the building so i'd have to wait on change!I paid with a debit card and was still made to wait outside for a good 15 minutes.good luck with this place
JE
Judy Embery
Dec 12, 2025
5.0
Love my Cheese only Double Quarter Pounder with LG Fries
Everything was fresh and hot
RJ
Raymond J
Dec 10, 2025
1.0
This is probably the worst McD’s out there, good luck trying to get a mobile curbside order in under 30 minutes. Half the time the orders are completely wrong and not even fresh
WT
William Tumlin
Nov 11, 2025
1.0
Employees were VERY unprofessional and seemed to not even remotely concerned that potential customers could hear the conversations/complaints about coworkers and/or customers. I would STRONGLY recommend to visit the other locations in Florence if you HAVE to have McDonald's. I will NEVER go to this location at all.
What are McDonald's operating hours in Florence, AL?
McDonald's in Florence, AL is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight.
Does this McDonald's location have a drive-thru service?
Yes, McDonald's at 3183 Cloverdale Rd offers drive-thru service with hours from 5:00 AM to 11:00 PM Monday to Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Can I order McDonald's for delivery or curbside pickup?
Yes, this location offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
How can I place a mobile order for McDonald's at this location?
You can order through the McDonald's App available on iOS and Android or use the online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at McDonald's in Florence, AL?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's located and how can I contact them?
McDonald's is located at 3183 Cloverdale Rd, Florence, AL 35630. You can call them at +1 256-740-6797.
What nearby places can I visit around McDonald's on Cloverdale Rd?
Nearby places include Dollar General for discount shopping, Taco Bell for additional fast food options, and Cloverdale Road Car Wash if you need a car wash service.
Are there any nearby entertainment or convenience services near McDonald's?
Yes, you can find Redbox for movie rentals and Western Union for money transfer services near McDonald's on Cloverdale Rd.
What nearby food options are available besides McDonald's?
Other nearby dining options include Jack's for American fast food and Slim Chickens for chicken-based meals.
Are there nearby services for automotive needs close to McDonald's?
Yes, Advance Auto Parts and O'Reilly Auto Parts are both nearby for automotive supplies, and Shell Rotella is also close by.